Account Manger

Account Manager Role/Overview

Account Ownership & Client Relationship Management

Serve as the primary point of contact for assigned clients building trusted long-term partnerships

Own overall account strategy ensuring client objectives are understood and delivered

Lead client communications meetings presentations and business reviews

Proactively identify opportunities to add value improve programs and grow account revenue

Manage and resolve client issues independently escalating when necessary

Project & Program Leadership

Lead projects and programs end-to-endfrom concept and briefing through production delivery and post-project review

Own timelines budgets scopes and deliverables across multiple concurrent initiatives

Ensure projects are executed accurately on time and within agreed parameters

Partner closely with Creative Merchandising Inventory & Fulfillment IT Finance and Customer Service to drive outcomes

Product Merchandising & Program Strategy

Lead product strategy and item selection aligned with client goals brand standards and budget

Oversee development of proposals presentations and pitch materials

Guide execution of webstores redemption programs and off-site events

Ensure brand compliance quality standards and consistency across all client deliverables

Commercial & Financial Responsibility

Own quotes estimates pricing discussions and client approvals

Monitor budgets inventory margins and financial performance of assigned accounts

Ensure accurate order entry billing reporting and adherence to internal processes

Contribute to forecasting and account planning efforts

Cross-Functional Leadership

Act as the central coordinator across internal teams setting clear direction and expectations

Lead internal project meetings and drive accountability across stakeholders

Provide clear briefs and feedback to creative and operational teams to ensure success

Team Development & Mentorship

Support mentor and provide guidance to Jr. Account Managers or Account Coordinators as assigned

Review work offer feedback and help develop skills across project management and client communication

Contribute to team best practices process improvements and knowledge sharing

Operational Excellence

Maintain strong knowledge of Brand Addition systems processes and best practices

Ensure accurate documentation reporting and system updates

Represent Brand Addition professionally and consistently in all client interactions

Required Experience:

Senior IC