Account Manager US (AdTech MarTech SaaS)

As a strategic commercial partner the Account Manager is responsible for securing and expanding a high-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities.

Through a deep understanding of customer objectives the role positions Adverity as a critical enabler of strategic business outcomesnot just a platform provider.

By consistently demonstrating measurable ROI and influencing executive stakeholders the Account Manager plays a pivotal role in turning customer partnerships into long-term revenue-generating growth engines.

This is a full-time hybrid position 3 days per week in our Boston or New York hubs.

• Drive revenue growth through strategic upsells and cross-sells aligning Adveritys evolving capabilities (e.g. AI analytics Data Quality) with customer pain points.
• Proactively identify commercial opportunities within your portfolio turning business challenges into expansion conversations.
• Build and deliver compelling data-backed business cases that connect product functionality to measurable ROI and strategic business outcomes.
• Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction.
• Position Adverity as a critical pillar in the customers data strategy steering conversations away from features and toward long-term value.
• Own the commercial execution of your accounts end-to-endfrom opportunity spotting to deal closing and internal alignment.
• Build deep multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning.
• Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation.
• Maintain rigorous CRM documentation to support account planning forecasting and stakeholder visibility.
• Champion the customers voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention.

• Proven track record of driving revenue expansion in SaaS ideally in a Data Platform or AdTech / MarTech environment.
• Strong sales instincts with demonstrated success in identifying developing and closing upsell and cross-sell opportunities.
• Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes.
• Deep understanding of enterprise buying cycles commercial drivers and stakeholder motivations.
• Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression.
• Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes.
• Strong financial and strategic acumenable to link data and product features to top-line impact.
• Proficiency in CRM and success tools (e.g. Gainsight) including forecasting account planning and stakeholder mapping.
• Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities.
• Self-directed and outcome-obsessed with a relentless focus on growth.

• Flexible working hours and home-office
• Internal shares program (EDPP)
• Regular team events (also remote)
• Sustainable merch for all employees
• Adverity Social Responsibility Days (1 day paid off)

Required Experience:

IC