Account Manager

Discover Your Talent with Connoisseur Media!

Come work for us! We have an immediate opening for an Account Manager responsible for being the main point of contact for an assigned group of digital clients. Working directly with sales and throughout all departments your main focus is to provide a superior client experience for a long and successful partnership. As an Account Manager youll be tasked with leading marketing campaigns from the idea stage through execution and implementation. The ideal candidate has prior experience talking strategizing and reviewing digital marketing campaigns on a high level. Connrex Digital is looking for a strong customer service skill set an outgoing personality a proactive approach and a strong desire to help each client strive for success. This position will be in the office at our Daly City CA location.

Key Responsibilities and Qualifications:

• Strong presentation organizational detail-oriented and interpersonal skills required with vast experience preparing and structuring calls and monthly meetings to help maximize time and wow clients!
• In-depth understanding of client campaigns and a solid understanding of how each digital offering and product can benefit the client.
• Have a multi-tasking mindset for client discovery calls campaign change requests checking client budgets reviewing performance and answering billing questions all of which can be part of the daily workload.
• Have a pulse on your current clients plans and offer recommendations latest offerings budget increase and packages to increase growth and/or ROI. Celebrate wins and brainstorm with clients on room for growth.
• Continuously build and maintain strong client relationships on trust knowledge and proactive responses.
• Research and provide feedback as needed; answer industry questions or work with the appropriate person to get the client the best answer possible.
• Be proactive and keep a pulse on the latest trends offerings and products in the digital marketing industry.

Desired Skills:

• 5 years in a direct client-facing/customer-service role.
• 2-3 years of digital marketing experience.
• High-level knowledge of SEM SEO social media and web design is required.
• Experience working closely with a sales team is desired.
• High-level knowledge of programmatic or performance marketing.
• Digital or marketing experience with strong digital and social media skills