Account Manager (Pro AV Production & Staging)

This is a remote position.

Account Manager Pro AV Production & Staging

Remote (U.S.) Full-Time Sales

We are currently working with one of the top Pro AV production and staging companies specializing in live events corporate conferences trade shows large-scale conventions and brand activations.

We are seeking an Account Manager to manage and grow existing client relationships. This is a relationship-focused role responsible for client retention renewals and identifying opportunities to expand services within an assigned portfolio of accounts.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients.
  
• Manage renewals re-bookings and long-term client relationships.
  
• Identify opportunities to expand services and increase account value.
  
• Partner with operations and production teams to ensure successful event delivery.
  
• Conduct client check-ins and post-event follow-ups.
  
• Maintain accurate CRM records account activity and renewal timelines.
  
• Identify at-risk accounts and support retention strategies.
  
• Collaborate with sales teams during client transitions.
  

Requirements:

• 35 years of experience in account management client success or relationship-based sales.
  
• Experience in Pro AV live events audiovisual production or technical services preferred.
  
• Proven ability to retain and grow existing client accounts.
  
• Strong communication organization and relationship-building skills.
  
• Ability to manage multiple accounts and priorities in a fast-paced environment.
  
• Experience working with CRM platforms (HubSpot or similar preferred).
  
• Proficiency with Microsoft 365 applications including Excel and Teams.
  

Nice to Have:

• Experience with corporate events meeting planning or AV production.
  
• Experience managing recurring or multi-event client engagements.
  
• Knowledge of AV production terminology including LED walls staging rigging broadcast and lighting.