Account Manager

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage secure and automate their IT environments driving operational efficiency and long-term business success.

Backed by Insight Partners a leading global software investor Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000 Kaseya has built a culture centered around innovation accountability and results. We are a high-growth high-performance organization that values individuals who are driven adaptable and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya success comes from embracing challenges moving with urgency and continuously raising the bar.

Position Summary

Kaseya is looking for an enthusiastic and results-drivenAccount Managerto focus on the expansion of existing this role you will be responsible for identifying new growth opportunities within your portfolio strengthening relationships with existing clients and driving revenue growth through strategic account management.

Key Responsibilities

• Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities leveraging Kaseyas full suite of products to drive revenue growth.
• Customer Relationship Management: Build and maintain strong relationships with key decision-makers ensuring customer satisfaction while aligning their needs with Kaseyas solutions.
• Strategic Sales Execution: Develop tailored strategies for each account including regular check-ins and business reviews to identify new opportunities and overcome potential challenges.
• Manage Adoption Metrics: Monitor customer usage proactively addressing adoption challenges and following established sales processes to drive cross-sell upsell and expansion strategies.
• Revenue Growth: Take ownership of your sales targets consistently exceeding quotas while delivering exceptional value to clients. Actively contribute to both short-term and long-term revenue generation strategies.
• Collaboration: Work closely with internal teams including Customer Success and Sales to deliver exceptional customer experiences and ensure smooth implementation of new solutions.
• CRM Management: Utilize Salesforce to manage leads opportunities and accounts ensuring all interactions are logged and tracked to drive sales success.

Required Qualifications

• 1 years of B2B sales experience ideally in a technology or SaaS environment
• A strong passion for sales and a proven track record of exceeding sales targets
• Ability to thrive in a fast-paced metrics-driven environment
• Motivated coachable and competitive with a resilient drive to succeed
• Excellent organizational interpersonal and communication skills
• Proficient in using CRM tools (Salesforce) to manage leads opportunities and accounts
• Strong analytical skills with the ability to create accurate sales forecasts

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.