Account Manager, Lowes

At Delta Faucet we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry we take pride in our dedication to quality sustainability and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Location: Charlotte NC

Your Role at Delta Faucet:

The Account Manager is responsible for developing and executing profitable growth strategies for assigned Lowes categories with initial responsibility for Showering. This role serves as a key customer relationship owner and coordinates sales category inventory marketing finance operations and product partners to deliver an integrated omnichannel plan. The Account Manager translates customer and consumer insights into clear business priorities leads execution across the account and proactively addresses risks and opportunities.

Responsibilities:

Customer Leadership:

• Build trusted relationships with Lowes merchants inventory planning partners and other customer stakeholders across assigned categories.

• Lead customer meetings business reviews and negotiations with clear recommendations supported by data and financial analysis.

• Represent Delta Faucet Company as a responsive solutions-oriented partner while protecting long-term profitability and strategic priorities.

Account and Category Strategy:

• Develop and maintain annual account and category plans that connect customer priorities consumer needs competitive dynamics and company objectives.

• Build a multi-year growth roadmap for assigned categories including assortment innovation placement pricing promotion and project-selling opportunities.

• Use POS market customer and operational data to identify opportunities diagnose performance gaps and implement countermeasures.

Commercial Execution:

• Deliver sales POS share and profitability objectives through disciplined execution of assortment changes product launches promotions resets and other growth initiatives.

• Develop fact-based recommendations and customer presentations that clearly communicate the opportunity required actions and expected business impact.

• Partner with the dedicated account lead and digital teams to ensure store and online strategies are connected and the customer experience is consistent across channels.

Forecasting and Operational Excellence:

• Own the commercial forecast for assigned categories and partner with inventory planning and supply chain teams to improve forecast accuracy availability and inventory health.

• Establish clear execution plans milestones and accountability for customer programs and resolve issues that could affect service cost or timing.

• Monitor performance against plan and communicate risks opportunities and recommended actions to the appropriate internal and customer stakeholders.

Cross Functional Team Leadership:

• Lead cross-functional work across marketing product finance customer solutions demand planning operations and customer data teams.

• Align internal partners around customer commitments priorities timing and measures of success.

• Influence decisions without direct authority and create clarity in a fast-paced complex account environment.

Education & Experience:

• Bachelors degree in business marketing or related field

• 5-7 years of account management sales category management or related experience

• Demonstrated ability to build customer relationships influence decisions and lead cross-functional teams.

• Strong financial and analytical skills with the ability to interpret multiple data sources and translate insights into action.

• Clear concise communication and presentation skills including the ability to communicate complex topics at multiple organizational levels.

• Strong organization attention to detail initiative and problem-solving skills in a dynamic environment.

• Highly motivated and able to resourcefully solve problems while ensuring decision making and engagement occurs at the right levels within the organization.

Work Location and Travel:

The Charlotte area is preferred. This role is expected to work from the Mooresville office three days per week subject to workspace availability and company policy. Travel of approximately 20 to 30 percent is required based on business needs and the employees location.

Why Join Us

At Delta Faucet Company our people are our greatest assets. We value different perspectives and fostering an inclusive environment. Youll have the opportunity to shape the future of our brand working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

• Culture:Recognized and award-winning reputation for equality diversity and inclusion flexibility work-life balance and more.
• Wellbeing:Comprehensive benefit plans; retirement savings tuition reimbursement and employee incentive programs; resources for mental physical and financial wellbeing.
• Learning & Development:LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact:Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Liberty Hardware(the Company) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Companys policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment employment promotion salary increases benefits termination and all other terms and conditions of employment) based on race color sex sexual orientation gender gender identity gender expression genetic information pregnancy religious creed national origin ancestry age physical/mental disability medical condition marital/domestic partner status military and veteran status height weight or any other such characteristic protected by federal state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Liberty Hardware is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

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