Account Manager

We are a mechanical electrical and plumbing (MEP); building automation; and industrial piping contractor. Our team offers a variety of MEP and process piping services including design-build engineering for new construction and renovation installation and specialty construction maintenance and air balancing start-up and energy efficiency services.

DeBra-Kuempel is seeking to fill an Account Manager position in our Lexington Kentucky location. The Account Manager will be responsible for managing account sales new and existing client relations and bringing in new business. As the lead point of contact for all client matters you should anticipate the clients needs work within the company to ensure deadlines for clients are met and help the client succeed.

• Management of team personnel: Service Managers Service Coordinators Lead Technicians Apprentices and Dispatchers.
• Manage and maintain appropriate control of account responsibility for profit and loss.
• Monitor and manage the Accounts Receivable aging status to ensure collections per company terms and reduction of Account Receivable aging to thirty days or less.
• Coordination of service staff necessary to provide prompt and accurate invoicing of service contracts as well as service repair and service projects.
• Lead mentor coach and teach in order to expand the skill level of the Service staff; effectively delegate authority to team and departmental performance.
• Provide direction to team for operational and functional duties as outlined by management.
• Review staffing requirements to meet the business plan and recommend necessary changes.
• Provide staff performance reviews per company guidelines; assist Human Resource Manager in maintaining accurate personnel records.
• Strive to build maintain and create strong customer relationships.
• Generate new sales with each client account.
• Maintain strong relationships with existing clients and seek avenues to gain new potential clients.
• Negotiate contracts with clients; establish timeline of performance.
• Establish and oversee internal budgets with the company and external budgets with the client.
• Work with sales team managers marketing and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all sales needs met.
• Collaborate with sales team to maximize profit by upselling or cross-selling.
• Plan and present reports on account progress goals and quarterly initiatives to share with team members stakeholders and possible use in future case studies or company training.
• Meet all client needs and deliverables according to proposed timelines.
• Account Manager Job Requirements and Qualifications.

• Working hours 7:30am-4:30pm (additional hours as necessary).
• Knowledge and understanding of Profit and Loss operations and applications.
• Strong negotiation skills with ability to follow through on client contracts.
• Proven results of delivering client solutions and meeting sales goals.
• Ability to multi-task and manage more than one client account.
• Strong written and verbal communication skills are required.
• The ideal candidate will demonstrate an ability to interact with all levels of the organization with a positive engaging proactive and team-based style.
• The ideal candidate will satisfactorily complete an industry aptitude test.
• Demonstrating strong organizational skills to achieve operational profitability document and record retention and sound procedural operations.
• Building strong Customer and Employee relations is a cornerstone of success in this role.
• A professional appearance is required.
• Must possess a valid drivers license and proof of insurability.

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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit see talk and hear. The employee is regularly required to use hands to finger handle or feel objects tools or controls. The employee is regularly required to walk reach with hands and arms climb or balance and stoop kneel crouch or crawl. The employee may occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by the job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.

While performing the duties of this job the employee is regularly required to commute to field locations. The employee must have the ability to navigate around job site and be an approved driver per company Fleet and Driver policy.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should expect to sit for long periods in front of a computer and travel to field locations as needed.

While visiting field locations the employee may be required to work outdoors be exposed to wet and/or humid conditions; moving mechanical and electrical parts; high precarious places; dust fumes or airborne particles; toxic or caustic chemicals; outside weather conditions extended exposure to sunlight; cold and heat; risk of electrical shock and vibration. The noise level in the work environment is usually moderate to loud.

DeBra-Kuempel offers a competitive benefits package to non-union employees including health benefits paid time off 401(k) tuition reimbursement an employee assistance program company discounts and more. Employees covered by a collective bargaining agreement will receive benefits as negotiated within their specific CBA and may be eligible to participate in our voluntary supplemental union benefits program.

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