Account Manager Hybrid (Franklin, TN)
Franklin, NH - USA
Job Summary
Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day we help over 100000 employers give their employees peace of mind by providing health pharmacy long and short-term disability vision dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.
If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones join OneDigital.
Our Newest Opportunity:
The Account Manager is responsible forday to daymanagement of their assigned book of business. The AM works closely and collaboratively with the internal service team Benefits Consultants and/or Client Executives to ensureservice deliverablesmeetandexceedclient expectations. The AM serves as the clients main point of contact for any benefit- related service needs.
Essential Duties and Responsibilities (includebut are not limited to):
Manages and maintains assigned book of business
Serves in an advisory capacity for clients;
Delegates work assignments to internal service team members
Works closely with Benefits Consultants and/or Client Executives to manage the entire renewal process
Managesday to dayclient issues
Conductsneedsanalysis and strategy calls
Conducts enrollment meetings as needed
Conductsregular face-to-face meetings with clients
Advises clients in reducing costs while offering competitive benefits options
Assists clients with ERISA compliance including Form 5500 wrap documents and PCORI fees as applicable
Assists in growing the book of business through cross-sale opportunities when available
Buildsrelationships with clients through proactivecommunications
Communicates and educates clients on latest trends concerns and changes in the industry
Effectively and efficiently manages complex accounts and high-level service deliverables
Provides leadership within the extended service team
Qualifications Skills and Requirements:
Must be self-motivated and disciplined
Possess excellent written and verbal communication skills
Possess strong organizational skills
Must be very detail-oriented
Demonstrate leadership capabilities
Ability to work with clients at a strategic level
Ability to thrive in fast-paced environment
Education Training and Experience:
3 years of experience in account management for a medical or ancillary carrier consulting firm or in an HR/benefits role required
Current Life and Health licensepreferred
Thorough knowledge of health and ancillary products; required
Working knowledge of all Microsoft Office products; required
Familiarity and practical knowledge of quoting process preferred
Experience with database applications a plus.
Your base pay is dependent upon your skills education qualifications professional experience and addition to base pay some roles are eligible for variable compensation commission and/or annual bonus based on your individual performance and/or the companys performance. We also offer eligible employees health wellbeing retirement and other financial benefits paid time off overtime pay for non-exempt employees and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more visit: is an equal opportunity employer. Not only as a matter of standard but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity insists on equity and inclusion and connects us. Ensuring our people feel seen valued respected and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status uniformed servicemember status race color religion sex sexual orientation gender identity age (40 and over) pregnancy (including childbirth lactation and related medical conditions) national origin or ancestry citizenship or immigration status physical or mental disability genetic information (including testing and characteristics) or any other category protected by federal state or local law (collectively protected characteristics). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances we will consider qualified applications with arrest or conviction records for employment. For applicable candidates the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francsico
Employment decisions shall comply with all other applicable federal state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry or ban the box laws in California Connecticut Colorado Hawaii Illinois Maine Maryland Massachusetts Minnesota New Jersey New Mexico Oregon Rhode Island Vermont and Washington.
In short we believe in hiring the most qualified applicant for the position regardless of background.
If you have questions about our hiring policies and practices we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence AI technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions ensuring a streamlined and effective hiring experience. However AI does not replace the humans in our process. If you have concerns about our use of AI you may opt out where laws allow.
Thank you for your interest in joining the OneDigital team!
Required Experience:
IC
About Company
Access insurance, financial services, employee benefits, and PEO solutions on one platform through local advisors.