Alleviate Health Account Manager – Healthcare AI
Job Location:
San Francisco, CA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Account Manager Healthcare AI SF $140K$160K Equity -
Were partnering with a fast-growingAndreessen Horowitz-backed healthcare AI companythat is fundamentally reshaping how clinical trials recruit patients one of the most critical and chronically broken bottlenecks in drug development. With a92% commercial win rate 7 of the top 15 research site networks already as customers and organic pipeline growth fueled entirely by word-of-mouth this company is building something rare: a product their customers genuinely love.
Theyre now looking for theirfirst dedicated Account Manager someone ready to own the entire post-sale motion and help define what world-class customer success looks like at a company on a hypergrowth trajectory.
The Opportunity
This is not a role where you inherit someone elses playbook. Youllbuild it. As the Account Manager youll be the primary relationship owner for some of the largest clinical research site networks in the country working directly with C-suite and VP-level executives and youll have full commercial ownership from day one.
The companys AI-powered SMS and Voice agents have been battle-tested across500K patient interactions 190 sites and 300 clinical trials delivering the highest patient conversion rates on the market. Your job is to make sure customers realize that value and expand it.
What Youll Own
- Retention & Expansionacross the full customer book managing relationships with CEOs COOs and CROs at leading research site networks
- Quarterly Business Reviewsgrounded in real performance data study volume screen-fail rates ROI against contract terms
- Revenue Growththrough new study onboarding additional site expansions and adoption of new AI voice and SMS products
- Contract Negotiations renewals amendments and pricing discussions with senior stakeholders
- Voice of the Customer synthesizing feedback into structured product input that shapes the roadmap
Why This Role Stands Out
Backed by the best Andreessen Horowitz Jack Altman and the Co-Founder of Flatiron Health (the largest pharma tech exit of all time)
Real commercial traction largest live contract worth $450K annually; pipeline growing entirely from customer referrals
Mission that matters clinical trial delays cost the industry $600K$8Mper day; this company is solving it
High ownership high impact youre not a cog in a machine. Youre defining how account management works at a company solving a $100B industry problem
Exceptional compensation $140K$160K base 0.10.3% equity at a Series A company with serious momentum
What Were Looking For
Experience & Seniority
- 28 years of B2B account management or post-sale experience with at least12 years of direct commercial ownership including retention and expansion quotas (NRR GRR expansion ARR)
- Background at ahealthcare technology company think Headway Tennr Latent Health Tandem AI Growth Therapy or similar seed-to-Series B health tech startups
- Proven experienceselling into or managing SMB healthcare accounts clinics research sites or health systems(not pharma/biotech enterprise)
- Track record ofmanaging executive relationships(CEO COO VP-level) with a defined book of business and measurable results be prepared to cite specific dollar amounts retained and expanded
- Experienceoperating without a pre-built playbook youve built processes from scratch and thrived in ambiguity
Hard Skills
- Has personallyowned upsell and expansion metrics NRR GRR expansion ARR
- Can speak concretely todollar amounts retained and expandedin prior roles
- Comfortable leading data-driven business reviews with senior stakeholders
Education
- Bachelors degree from atop-25 universitypreferred though strong experience will always speak louder than credentials
High Agency Profile
- Energized by early-stage environments where the structure doesnt yet exist
- You dont wait for a process to be handed to you you build it test it and iterate
This Role Is NOT For You If...
Youve been in a pure CSM or support rolewithoutretention/expansion quota ownership
Your background is exclusively inlarge pharma biotech or enterprise healthcare(e.g. Regeneron J&J) the SMB motion here is fundamentally different
Youve never haddirect commercial accountability for a book of business
Compensation & Details
Base Salary | $140000 $160000 |
Equity | 0.1% 0.3% |
Location | San Francisco CA (on-site 5 days/week) |
Education | Top-25 university preferred; not required |
Team Size | 8 people |
Stage | Seed / Series A $4.3M raised |
Ready to Apply
If youre an account manager with a healthcare tech background who thrives in high-ownership environments and wants to be part of something genuinely transformative we want to hear from you.
Please include a brief note on your healthcare technology experience the book of business youve managed and specific retention/expansion metrics youve owned. Qualified candidates will be contacted promptly.
This search is being conducted by Cube Management on behalf of our client. The company name will be shared with shortlisted candidates.
Required Experience:
Manager
