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Account Manager Experiential
Job Location:
Job Location:
New York City, NY - USA
Yearly Salary:
USD 90000 - 95000
Yearly Salary:
Posted:
29 September 2026 (10 hours ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Imagination is currently hiring for an Account Manager role that will be the key day-to-day leader on this account and requires 4 years of relevant experience in the experiential campaigns and 7 related fields including agency or in-house marketing roles. Proven experience with integrated programs featuring solid digital strategies is required.
Key Responsibilities
Strategic Insight & Program Leadership
- Responsible for leading and managing mid-level client relationships by understanding their business goals objectives and challenges
- Work closely with clients to develop and implement strategic plans and innovative solutions that drive business growth and achieve client objectives
- Provide strategic direction and leadership to cross-functional teams to ensure that all projects are aligned with client goals and objectives
- Manage and mentor junior teams providing guidance support and feedback to ensure that all client expectations are met or exceeded
- Stays up-to-date with industry trends best practices and emerging technologies to provide strategic guidance and recommendations to clients
- Independently creates tracks monitors and enforced detailed scopes of work for projects.
Account & Project Management
- Develop and manage project budgets ensuring that projects are profitable and that all costs are accounted for
- Identify new business opportunities develop and present proposals to clients and negotiate contracts
- Project manage workback workstreams internal stakeholders and creative/production problem solving
- Monitor project performance and provide regular updates to clients and internal teams to ensure that projects are completed on time and within budget
- Streamline internal processes and identify areas to improve efficiency and effectiveness.
Stakeholder Communications
- Provide exceptional customer service by responding promptly to client inquiries addressing concerns and ensuring that clients are satisfied with the level of service provided
- Identify potential project risks and develop contingency plans to mitigate them escalating to Account Director and Senior Account Director or Executive when necessary
- A strong leader able to motivate and inspire their team and cross-functional teams to achieve client objectives
Team Vendor & Partner Management / Commercial & Operational Excellence
- Excellent presentation communication and client liaison skills
- Excellent verbal and written communication skills to effectively communicate with clients cross-functional teams and internal stakeholders.
Has sound experience across multiple channels specifically events experiential activations
exhibition design digital social media screen content production and marcomms programs.
- The ability to work on and manage multiple projects concurrently
- Team player must be flexible inclusive positive and helpful
- Excellent attention to detail
- Strong organizational skills able to manage project timelines budgets and resources effectively.
Skills Knowledge and Expertise
- Leads by behavior and attitude not through position or tenure
- Thinks strategically knowledge of Imagination and Client practices
- Inspires creativity and innovation imagines creative solutions
- Drives results achieves high levels of customer satisfaction
- Strong team player able to collaborate effectively with cross-functional teams and internal stakeholders to achieve client objectives
- Exceptional problem-solving skills to identify potential issues and develop creative solutions to resolve them
- Strong relationship-building skills to build and maintain positive relationships with clients cross-functional teams and internal stakeholders
- Ability to manage multiple projects simultaneously prioritizing tasks and resources to ensure that all projects are completed on time and within budget
- Flexibility and adaptability able to adjust to changing client needs and market conditions
- Ability to work weekends and holidays on occasion as required by client workload
- Must be able to travel internationally for up to two weeks at a time
What you bring:
- Proven experience leading multi-workstream programs with significant digital components
- Strong understanding of experiential delivery models timelines and constraints
- Experience owning budgets schedules and risk management at a program level
- Excellent communication management skillsA calm structured and solutions-oriented approach under pressure
- Strong organizational skills and attention to detail
- Bachelors Degree or equivalent experience
Youll Succeed Here If You:
- Enjoy orchestrating complexity and bringing order to creative ambition
- Thrive in fast-paced collaborative and high-visibility environments
- Are confident leading conversations making decisions and managing tradeoffs
- Appreciate the intersection of physical environments and digital experiences
- Take pride in delivering well-crafted reliable and impactful work
Applicants must be authorized to work in the United States. Unfortunately we are unable to sponsor visas for this role at this time.
Benefits
What we can offer you:
- Work with a state-of-the-art product and deliver it to exciting and innovative brands.
- Learning and development opportunities that contribute to professional growth.
- A fun engaging work culture
- Be part of a mission-driven team that values agility integrity and excellence.
- Opportunity to contribute to large-scale high-impact projects from day one.
- Dedicated personal growth & development through our GrowForward programme.
Benefits and perks offered:
- Comprehensive paid time off benefits
- Hybrid work model where our team comes into the office a minimum of 3 days per week
- Generous parental leave
- Up to 4% safe harbor company 401k match
- Comprehensive low-cost health benefits
Required Experience:
IC
About Company
We’re a leading brand experience agency designing brand experiences worldwide for some of the biggest names. Find out how we can transform your brand.
