Account Manager

Position Overview

We are seeking a client-facing Account Manager to support and grow advertiser relationships across a mix of performance and brand awareness campaigns. This role will serve as a primary day-to-day contact for clients and internal teams helping ensure campaigns launch smoothly stay on track and deliver against client goals.

The ideal candidate is organized proactive and comfortable managing multiple campaigns in a fast-paced media environment. They should be able to communicate clearly with clients monitor campaign progress and performance and coordinate effectively across sales ad ops creative editorial and reporting teams.

Key Responsibilities

Serve as a primary contact for assigned advertisers agencies and brand partners

Manage campaigns from post-sale handoff through launch optimization completion and recap

Coordinate with internal teams to ensure assets approvals tracking and deliverables are completed on time

Track pacing fulfillment and performance across both brand and performance programs

Communicate campaign updates timelines results and recommendations clearly to clients

Monitor KPIs such as impressions clicks CTR leads conversions engagement ROAS and other agreed-upon campaign goals

Help identify risks escalate and troubleshoot issues and support timely resolution

Prepare reports recaps and client-facing performance summaries

Support sales in renewals and account growth

Maintain accurate campaign records and internal documentation

Qualifications

1-3 years of experience in account management client services campaign management media advertising or digital marketing

Experience managing advertiser or agency relationships in a publisher media agency or ad tech environment

Familiarity with both performance-focused and brand awareness campaigns

Strong organizational project management and communication skills

Ability to interpret campaign performance and turn results into clear client-facing insights

Collaborative detail-oriented and solution-focused approach

Preferred Qualifications

Experience with sponsored content display lead generation video newsletter or custom advertising programs

Familiarity with campaign reporting tools CRMs and project management systems

Experience supporting client renewals and identifying growth opportunities within accounts

Success in This Role Looks Like

Campaigns launch on time and are managed effectively

Clients feel informed supported and confident in execution

Risks and delivery issues are identified and addressed early

Brand and performance campaigns are managed according to their distinct goals

Strong client service helps support retention and growth