Account Manager

Position Summary

The Account Manager is responsible for driving sales growth across Illinois Michigan Wisconsin and Minnesota with a primary focus on Reference Materials and Analytical Standards.

Youll manage Commercial accounts and Strategic site-level customers across the Pharma Biotech and Environmental markets. The role focuses on building strong customer relationships identifying new business opportunities growing existing accounts and delivering an excellent customer experience.

Key Responsibilities

• Manage and grow assigned accounts across Illinois Michigan Wisconsin and Minnesota meeting or exceeding sales targets.
• Build strong customer relationships and identify new opportunities through prospecting lead qualification cross-selling and upselling.
• Develop territory and account plans that support customer retention and sustainable revenue growth.
• Manage the full sales cycle from opportunity development and quotations through follow-up and close.
• Partner with Strategic Account Managers Sales Managers Marketing Quoting Specialists and other internal teams to support customer needs.
• Engage customers through phone email virtual meetings in-person visits exhibitions seminars and other industry events.
• Maintain accurate customer opportunity pipeline quotation and forecast information in the CRM.
• Develop strong knowledge of LGC Standards products applications value propositions end markets and competitive landscape.
• Monitor pipeline health sales activity opportunity progression and forecast accuracy to support territory performance.
• Share customer and market insights internally to help improve the customer experience and identify opportunities for growth.
• Travel to customer sites and industry events as required.
• Follow all applicable company policies commercial processes CRM requirements and customer-site procedures.

Candidate must live in territory: Illinois Michigan Wisconsin and Minnesota

Qualifications :

Essential Knowledge and Qualifications:

• Bachelors degree in chemistry physics biochemistry biology or an equivalent field.
• At least 5 years of experience selling technical products used in research laboratories with a demonstrated track record of meeting and exceeding sales targets.
• Ability to read and interpret RFQs contracts operating and maintenance instructions and procedure manuals.
• Experience using customer relationship management platforms such as Salesforce and Desk with disciplined management of customer opportunity pipeline and forecast information.
• Outstanding commercial awareness and planning abilities including the ability to prioritize opportunities and manage an assigned territory effectively.
• English fluency and strong written and verbal communication skills for customer-facing and cross-functional commercial work.

Desired Knowledge and Qualifications:

• Prior successful key account management experience including experience working with central procurement is preferred.
• Expertise in Microsoft Office products is a plus.
• Fluency or proficiency in additional languages is a significant advantage.

Behavioral and Interpersonal Competencies:

• Resonate and operate in line with LGCs core value behaviors: Passion Curiosity Integrity Brilliance and Respect.
• Strong sales and engagement skills including uncovering customer needs demand generation persuasion negotiation and account management.
• Strong relationship-management skills with the ability to build trust support customer retention and create and convert cross-selling and up-selling opportunities.
• Customer-focused and responsive with the ability to engage effectively through email phone virtual meetings and in-person interactions.
• Commercially aware and results-driven with strong planning prioritization and follow-through against sales targets and customer commitments.
• Collaborative and team-oriented with the ability to involve and influence cross-functional stakeholders to meet customer needs and improve customer experience.
• Self-directed and accountable with the discipline to maintain accurate CRM records pipeline information and forecasts in a timely manner.
• Curious and committed to developing strong product application market and competitive knowledge to support solution-based selling.
• Professional adaptable and able to represent LGC Standards effectively at customer meetings exhibitions seminars and other events.

Additional Information :

Work Conditions and Environment

• Travel & Time Expectations: Travel within North America of up to 40% is expected as required to support customer and business needs. Must reside in a verified address within territory assigned.
• Work Setting: Primarily home-based with regular customer-facing work at customer sites and attendance at exhibitions seminars and other business events as required.

Pay range for this role is:

Minimum: USD $95000 / Yearly

Maximum: USD $105000 / Yearly

The actual base salary will depend on several factors such as: experience skills and location within sales geography.

What we offer (US based-employees):

• Competitive compensation with strong bonus program
• Comprehensive medical dental and vision benefits for employees and dependents
• FSA/HSA Pre-tax savings plans for health care childcare and elder care
• Voluntary Accident Critical Illness and Hospital Indemnity programs
• 401(k) retirement plan with matching employer contribution
• Company-paid short- and long- term disability life insurance and employee assistance program
• Pet Insurance for our furry friends
• 8 weeks of Parental Leave for qualifying life events
• Town Hall monthly meeting onsite/virtual Cheer program where employees are recognized for outstanding work Company wide social events frequent catered lunches and much more!

ABOUT LGC:

LGC is a leading global life science tools company providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications which are typically embedded and recurring within our customers products and workflows and are valued for their performance quality and range. 

OUR VALUES

• PASSION
• CURIOSITY 
• INTEGRITY
• BRILLIANCE
• RESPECT

EQUAL OPPORTUNITIES 

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age disability race color ethnic or national origin sex sexual orientation gender reassignment marital or civil partnership pregnancy or maternity religion or belief. Short listing interviewing and selection will always be carried out without regard to gender sexual orientation marital status color race nationality ethnic or national origins religion or belief age or trade union membership.

For more information about LGC please visit our website

This position requires current U.S. work authorization. We are unable to sponsor or assume sponsorship for temporary visas (including H1B H2B OPT O1 TN)

#scienceforasaferworld 

Remote Work :

Yes

Employment Type :

Full-time