Account Manager

Windwalker seeks an Account Manager to add to one of our Boston MA operations.

The ideal candidate will have experience working as an Account Manager amongst a large account here in the greater Boston area. We need a clear and concise communicator a natural leader to join our operation and help grow and bolster our overall workflow.

This is a full time permanent opportunity.

Windwalker Security Guards will provide a variety of services which may include but is not limited to the following tasks:

• Management of visitors at access control points with a combination of utmost courtesy decisiveness and professionalism.
• Consistently resolute professional appearance and demeanor of public-facing employees.
• Validate strict compliance with security standards.
• Emphasis on interaction with affinity participants such as local state police and DHS.
• Ensure high standards of conduct/zero tolerance for non-professional behavior.
• Effective and transparent employee discipline procedures.
• High touchpoints between and among contract employees client management and company managers.
• Preparedness planning for effective response to potential crises.
• Provide high level customer service to clients through daily interaction with students staff faculty and visitors.

REQUIRED QUALIFICATIONS:

• High school diploma or GED required
• Must be at least 18 years old
• Ability to pass a background check
• Ability to react quickly to a changing environment
• Advanced ability to respond to security breaches and threats.
• Comfortable kneeling carrying bending walking and standing for extended periods of time
• Ability to inform personnel and visitors of security procedures
• Excellent interpersonal written and communication skills
• Possess an ability to be flexible and perform a variety of security duties

PREFERRED QUALIFICATIONS:

• A minimum of four years experience in a similar role preferred
• Knowledge of security systems and surveillance equipment preferred
• CPR First Aid AED NARCAN MOAB orACT I II or IIICertifications highly preferred
• Associates degree or greater in Criminal Justice related studies
• Account Management experience within a Security portfolio.

Required Experience:

IC