Account Manager
Job Location:
Auburn Hills, MI - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Strattec were reshaping how people experience and interact with their vehicles by making access seamless secure and partnership with leading OEMs we design and deliver highly engineeredsolutionsthatcreatethe ultimate access experience for consumers.
What sets us apart is how we work and the people who make it happen. Guided by our culture pillarsThink New Do Together and Own It we collaborate across disciplines and take ownership of meaningful challenges. Our people bring new ideas to life and turn ambition into impact.
If youre an integrator problem solver or forward thinker who wants to do work that matters youll find the opportunity here to grow your craft and contribute to something bigger that shapes the future of the automotive industry.
Ready to help shape the future of access Join us at Strattec.
What We Offer
Our benefits package is designed to support your wellbeing growth and life outside of work.
Competitive compensation package including base pay regular salary reviews and short-term incentive opportunities
Comprehensive health benefits including medical dental and vision coverage with eligibility starting day one
Paid time off for vacation holidays sick time and bereavement for eligible employees
401(k) retirement savings plan with company match up to 5 percent and immediate vesting
Company-paid life insurance coverage to support you and your beneficiaries
Wellness program supporting physical emotional and financial wellbeing plus opportunities to volunteer and give back to your community
Additional local benefits may apply depending on location or facility
Summary: The Account Manager plays a critical role in managing & growing key customer relationships. This position is responsible for overseeing commercial activities ensuring customer satisfaction & driving revenue growth through strategic account management & coordination with internal teams.
Essential Duties & Responsibilities:
Responsibilities include but are not limited to:
- Serve as the primary point of contact for assigned automotive accounts fostering strong relationships & ensuring customer needs are met.
- Lead the preparation & submission of quotations manage pricing files & ensure alignment with customer expectations & internal profitability goals.
- Review production contracts resolve discrepancies & ensure proper documentation & record retention.
- Oversee customer prototype orders including engineering design & development invoicing & delivery tracking.
- Contribute to sales forecasts acquisition plans & reporting activities such as strategic account reviews & board-level presentations.
- Utilize customer engineering change control systems to access & manage engineering change orders.
- Coordinate order processing & monitor delivery status to ensure timely fulfillment.
- Support recovery of past due balances through proactive communication & collaboration with finance teams.
- Work closely with cross-functional teams including engineering finance & operations to support customer programs & internal initiatives.
- Prepare materials for customer & internal meetings lead discussions & follow up on action items.
- Maintain accurate customer records in systems such as AS400 & Future III including shipping information & pricing.
- Provide support for service channels as needed.
Work Environment:
- This role may require occasional travel to customer sites & industry events
General:
- Supports advanced engineering initiatives & collaborates with R&D teams.
- Ensures adherence to company policies industry standards & regulatory requirements.
- Monitors & reports on key performance indicators (KPIs).
Qualifications:
To perform this role successfully the candidate should demonstrate:
- Strong interpersonal & communication skills.
- Ability to manage multiple priorities & work independently.
- High level of discretion & professionalism.
- Proficiency in MS Office (Excel Word PowerPoint)
- Familiarity with automotive industry standards & practices is a plus
Education & Experience:
- Bachelors degree in Business Marketing or a related field preferred
- Minimum of 3 years of experience in account management within the automotive industry preferably with Ford
Strattec is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability or other protected status such as race religion color national origin sex and age.
Required Experience:
Manager
About Company
Welcome to Strattec, headquartered in Milwaukee. We are one of the world's largest producers of automotive power access and security systems, locks and keys.
