Account Clerk III

Essential Functions
Accounts Receivable Advise students and parents about financial obligations to the College providing clear guidance on payment options deadlines and available resources to foster confidence and trust. Communicate College policies and procedures related to student accounts to ensure consistent and accurate application. Establish and maintain student accounts receivable records including accurately entering tuition fees and other charges to promote confidence in data integrity. Prepare and process student refunds in compliance with Title IV regulations and College procedures ensuring timeliness and accuracy. Generate and distribute billing statements for tuition fees and related charges in accordance with established timelines. Monitor past-due accounts and apply update or release account holds in accordance with institutional policies and specific escalation procedures for overdue accounts. Receive and accurately process payments from students scholarships third-party agencies and internal departments (including bookstore housing parts department departmental production funds childcare and others). Prepare balance and secure bank deposits while maintaining proper internal controls. Review records files and supporting documentation to respond to inquiries from students parents vendors and agencies regarding statements billing student finances and 1098-T reporting including payment histories and scholarship documentation. Provide service through call lines direct phone contact and in-person counter support ensuring timely and professional assistance. Deliver high-quality customer service while maintaining strict confidentiality and ensuring full compliance with FERPA and related privacy regulations. Bookstore Accounts/Invoices Authorize and establish student charge accounts for textbook purchases using bookstore accounting systems ensuring accuracy and adherence to institutional policies. Audit reconcile and process book charges for students and third-party agencies maintaining accurate financial records and timely billing. Production Receive verify and record production-related revenue from multiple departments ensuring accurate and timely financial reporting. Maintain and regularly update records of completed production orders to support operational transparency and workflow efficiency. Collections Ensure compliance with established collection procedures including the timely issuance of statements and notices to individuals with overdue accounts. Identify and implement necessary bad debt holds for delinquent accounts. Coordinate with external collection agencies to recover past-due amounts as needed. Record payment transactions received from collection agencies in the respective student accounts. Sponsorships/Outside Scholarships Administers and manages scholarship payments from external donors on a per-term basis. Links students and courses to sponsorships in the Colleague system. Prepares and issues billing statements to sponsors for tuition fees books and authorized materials ensuring adherence to a consistent billing cycle. Manages billing processes and communicates with sponsors and students participating in sponsorship programs. Tuition Payment Plans Guide students and families through Nelnet Payment Plan enrollment and options. Manage plan changes cancellations and reporting accurately and on time. Respond to inquiries and resolve payment plan issues. Payroll Process new hire documentation and set up employees in the Colleague system. Support payroll operations including updates changes and terminations. Review payroll registers for accuracy especially for part-time staff. Provide employees with benefits information and required forms. Prepare and submit payroll documentation for final processing. Accounts Payable Review vouchers and execute the AP check cycle to ensure accurate timely vendor payments. Verify account coding tax exemptions and applicable discounts. Maintain vendor records including W-9 compliance. Reconcile vendor statements and resolve discrepancies. Scan index and maintain AP documentation. Update AP procedures and provide system/process training to departments. Respond to vendor inquiries and support audits and 1099 reporting. Serve as backup for Accounts Clerk I and II functions. Fiscal services may assign additional duties to perform related duties and support the Colleges operations as required. Promote a Culture of Belonging Support and promote an environment of belonging where all students faculty members and college employees feel welcomed valued and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the Colleges policies and programming related to access fair employment and equal opportunities for all.

Minimum Qualifications
High School Graduate or GED . Four (4) years of responsible work experience in accounts receivable accounting or related business activity* * One (1) year of post-secondary business or accounting training may be substituted for one (1) year of experience. * An Associate Degree in accounting business administration or finance may be substituted for two (2) years of experience. * A Bachelors Degree in accounting business administration or finance may be substituted for four (4) years of experience.