Account Clerk

COMPENSATION:

Hiring Range:$20.73-$24.02 USD Hourly

Compensation will bedeterminedbased on educationexperienceand skills.

BENEFITS:

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical dental and vision insurance; paid time off and holidays includinga starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information clickherefor our Total Rewards summary.

ESSENTIAL DUTIES:

TheAccount Clerkis responsible for:

• Preparing EBT cards for benefit eligible clients and troubleshoot any issuance problems

• Providinga high levelof customer service including trauma informed care to clients

• Work with multiple computer systems such as Colorado Benefits Management System (CBMS)EBTEdgeWorkday and other internal programs

• Completing reconciliations of daily inventory reports

• Preparing receipts for over-the-counter cash payments

• Providing administrative support to Issuance Collections and Accounts Receivable Clerks.

• Performing various routine financial support dutiesutilizingstandard office equipment toinclude:making photocopies; performing data entry; sorting and distributing and preparing mail faxing documents; processing email; typing; and word processing.

• Maintaining processing and updating various files and records both electronically and in paper format

• Scanning indexing and filing documents alphabetically numerically or by other prescribed methods.

• Reviewing and processing cash receipts.

• Preparing related spreadsheets and conducting required calculations and reconciliations.

• Other duties and responsibilities as assigned.

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click apply for that reason we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

Education:High School Diploma or equivalent

Experience:Customer Service

*Note: An equivalent combination of education and experience is acceptable.

Preferred knowledgeskillsand abilities:

• Bilingual in Spanish preferred.

• Strongcustomerserviceskills.

• Cash handling.

• Ability to explore and troubleshoot issues.

• Good general computer skills.

• Inquisitive spirit.

• Comfort working with the public.

• Ability to resolve customer concerns.

Additional Job Information:

• A valid Colorado drivers license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer.

• Offer of employment is contingent upon successful completion of criminal history motor vehicle report education verification and/or references for all positions.

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. Forassistancewith applications interviews or other hiring-related accommodations contact. Thiscontact is for accommodation requests only and cannot provide application status updates.

APPLICATION:

Qualified applicants are encouraged to apply.

All applicants mustsubmitan online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now:Jefferson County Colorado Career Opportunities

• A resume and cover lettersubmittedwith your application is encouraged but will not substitute for the information requested on the application.

• Current Jefferson County employees must apply through their employee profile in Workday.

• In any materials yousubmit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin and applicants are contacted directly by the hiring team if selected. To view the status of your application please log into yourcandidate portal.

For more details on the recruitment process please visit: the Jefferson County Recruitment Team at or