Accessibility Production Manager

POSITION TITLE: Project Manager Accessibility

LOCATION: Burbank CA (Hybrid)

ABOUT THE ROLE:

Position Overview

The Project Manager Accessibility is responsible for the day-to-day management of all Sign Language orders from intake through delivery and vendor payment. The role receives orders from clients and internal Deluxe teams briefs vendors and production teams tracks every title against its due date and serves as the primary point of contact for client queries while generating purchase orders for vendors and supplying the order information internal teams need for billing.

RESPONSIBILITIES:

• Receive and process Sign Language orders from clients and internal Deluxe teams confirming scope deliverable type specs and due dates at intake.
• Serve as the primary day-to-day contact for client queries on Sign Language orders providing status updates delivery forecasts and early warning on any at-risk title.
• Issue order information briefs and specs to Sign Language vendors confirming receipt capacity and acceptance of dates.
• Coordinate with Title Managers and Order Managers so that production teams and vendors have everything required to start and finish work source assets scripts subtitle and caption files reference materials access and approved specs.
• Maintain a complete current tracker of all Sign Language orders.
• Monitor each order against its client due date and internal milestones drive recovery plans on any slippage and escalate scope changes and delivery risk to the Sr. Director Accessibility.
• Provide accurate order and delivery information to internal teams for client billing.
• Maintain a high level of confidentiality of Deluxe and customer/client sensitive information including pre-release content.
• Additional duties and projects as needed.

QUALIFICATIONS:

• 1 years in project management production coordination or order management required; experience in media localization post-production or accessibility services strongly preferred.
• Demonstrated ownership of a high-volume slate of concurrent orders against hard client deadlines.
• Excellent written and verbal communication with the confidence to be a client-facing voice on status and issues.
• Highly organized and detail-accurate able to prioritize independently under competing deadlines with asynchronous support from leadership.

About the Company:

Deluxe a subsidiary of Platinum Equity is a global leader in media and entertainment services for film video and online content. Since 1915 Deluxe has been the trusted partner for the worlds most successful Hollywood studios independent film companies TV networks exhibitors advertisers and others offering best-in-class solutions in post-production distribution asset and workflow management and cloud-based technologies.

With headquarters in Los Angeles and offices around the globe the company employs over 3500 of the most talented individuals developers and industry veterans worldwide. For more information please visit .

We offer competitive pay and benefits program including medical dental & vision coverage vacation & sick leave 401(k) and more.

Diversity Statement:

Deluxe is committed to inclusivity fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to and will not be discriminated against on the basis of race color religion creed national origin or ancestry sex age physical or mental disability veteran status sexual orientation gender identity or expression genetic information or any other legally recognized protected basis under federal state or local laws regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local state and federal law.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the companys HR representative if you need assistance completing any forms or to otherwise participate in the application process.

This role is based in Burbank CA and the base pay range for this role is $60000.00 - $75000.00 annually. Actual amounts will vary depending on education skills experience and geographic location.