Accessibility Coordinator- The Truth
Nashville, TN - USA
Job Summary
Job Summary:
WHO ARE WE
Live Nation Entertainment is the worlds leading live entertainment companycomprisedof global market leaders: Ticketmaster Live Nation Concerts and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately10000 clientsworldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50000 events annually fornearly 7000artists in 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Foradditionalinformation visit.
WHO ARE YOU
Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful innovative forward thinking and committed. At Live Nation Entertainment our people embrace these qualities so if this sounds like you then please read on!
THE ROLE
The Truth is seeking a part-time Accessibility Coordinator to help ensure every guest can enjoy a safe welcoming and accessible experience at our venue. This role serves as the venues primary accessibility resource supporting guests employees and venue leadership in creating an inclusive environment for all.
Working closely with the General Manager Operations Manager department leaders and Live Nations National Accessibility & Inclusivity team the Accessibility Coordinator helps oversee accessibility programs guest accommodation staff training and venue readiness while ensuring compliance with accessibility standards and best practices.
WHAT THIS ROLE WILL DO
Serve as the venues primary accessibility resource supporting guests employees and venue leadership before during and after events.
Support the Guest Services team by performing general guest services responsibilities during events including assisting guests answering questions and providing exceptional customer service while serving as the venues accessibility resource as needed.
Partner with Live Nations National Accessibility & Inclusivity team to implement accessibility programsmaintainservice standards and support compliance with ADA and accessibility best practices.
Collaborate with Guest Services Security Box Office Food & Beverage Production and other venue departments to ensure accessibility accommodations and services are delivered seamlessly.
Respond to accessibility-related inquiries and accommodation requests while serving as a point of contact for guests and employees who may needassistance.
Conduct routine venue assessments to helpidentifyaccessibility barriers and opportunities to improve the overall guest and employee experience.
Assist with staff training initiatives and help promote an inclusive welcoming environment for all guests.
Fosters positive experiences for guests staff and other stakeholders in a manner thatestablishesthe venue as a safe enjoyable and supportive environment
Complete post-event reporting track trends and provide recommendations that support continuous improvement of accessibility programs and services.
WHAT THIS PERSON WILL BRING
A genuine passion for helping others and creating exceptional guest experiences.
Strong interpersonal and communication skills with the ability to interact effectively with guests employees and stakeholders from diverse backgrounds.
A calm professionaldemeanorand the ability to problem-solve in a fast-paced event environment.
Strong organizational skills and attention to detail.
Understanding of ADA requirements and accessibility best practices preferred.
Experience working with individuals with disabilities or within accessibility-focused programs is preferred.
A collaborative team-firstmindsetand willingness to support venue operations as needed.
Ability to work evenings weekends and event schedules.
Position requires constant physical activity such as walking climbing stairs lifting and carrying equipment.
Preferably able to lift 30 lbs. using proper liftingtechniques butnot.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves contribute fully and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations enjoy new experiences and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardlessof age (40 and over) ancestry color religious creed (including religious dress and grooming practices) family and medical care leave or the denial of family and medical care leave mental or physical disability (including HIV and AIDS) marital status domestic partner status medical condition (including cancer and genetic characteristics) genetic information military and veteran status political affiliation national origin (including language use restrictions) citizenship race sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression sexual orientationintersectionalityorany other basis protected by applicable federal state or local law rule ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance San Francisco Fair ChanceOrdinanceand the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so including reasonable accommodations related to pregnancy in accordance with applicable local state and / or federal law. As part of its commitment to make reasonable accommodations Live Nation also wishes to participate in a timely good faith interactive process with a disabled applicant to determine effective reasonable accommodations if any which can be made in response to a request for accommodations. Applicants are invited toidentifyreasonable accommodations that can be made toassistthem to perform the essential functions of the position theyseek. Any applicant who requires an accommodationin order toperform the essential functions of the job should contact a Human Resources Representative to request the opportunity toparticipateina timelyinteractive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties responsibilities and qualificationsrequired ofemployees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available ina timelyand efficient manner. Live Nation may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies internet recruiting job fairs collegerecruitingand search firms.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Required Experience:
IC
About Company
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