Access Optimization Specialist

JOB SUMMARY

The Access Optimization Specialist is responsible for advancing patient access provider capacity scheduling efficiency and digital access across the healthcare system. This position serves as an internal subject matter expert and operational consultant partnering with clinical departments providers practice leadership Patient Access Information Technology and other stakeholders to evaluate and optimize provider scheduling templates appointment workflows capacity and digital scheduling opportunities. The Access Optimization Specialist conducts structured reviews of departments and provider templates analyzes access and capacity performance identifies opportunities for improvement and develops data-driven recommendations that balance patient access provider productivity clinical needs and organizational standards. The position supports the organizations Access Governance structure by providing analysis recommendations performance reporting and ongoing monitoring of access initiatives.

JOB DETAILS AND REQUIREMENTS

Education:

- Bachelors degree in healthcare administration business administration health information management analytics information systems nursing or related field; or equivalent combination of education and experience- required

Experience:

- Three (3) years in healthcare operations ambulatory operations patient access scheduling practice management healthcare analytics or related field- required

- Multi-specialty medical group Epic scheduling functionality digital scheduling technologies process improvement and physician partnership experience- preferred

ADDITIONAL INFORMATION

Why Work at Saint Francis

Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12bed hospital has grown into the regions leading healthcare systemrecognized nationally for exceptional quality safety and patient experience.

Today Saint Francis serves more than 715000 people across five states. With a 306bed Medical Center nearly 3000 team members and over 300 providers Saint Francis is not only the largest healthcare system between St. Louis and Memphisits a powerful economic anchor for the communities it serves.

Youll find more than 50 specialties the regions only Level III Emergency and Trauma Center and southeast Missouris first Level III NICU. The systems employed physician group Saint Francis Medical Partners supports more than 40 outreach clinics and 70% of the areas primary care providers.

A Mission That Matters

At Saint Francis youre not just doing a job - youre part of a Catholic healing ministry rooted in compassion dignity and service. Every action is inspired by a commitment to honor human life and care for every person who walks through the doors.

Mission

To provide a ministry of healing wellness quality and love inspired by our faith in Jesus Christ.

Vision

To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality safety access and value.

Values You Can Feel Every Day

• Integrity: Doing whats right even when no one is watching

• Stewardship: Managing resources wisely for the future

• Faith: Believing in a purpose greater than ourselves

• Hope: Lifting up those who feel discouraged

• Joy: Serving others with a grateful happy heart

• Compassion: Seeing others through Christs eyes

• Excellence: Always striving to be the best

• Dignity: Respecting human life from beginning to end

If Youre Looking to Make a True Impact

Saint Francis offers a workplace where your work has purpose your team feels like family and your contributions support a mission that has been changing lives for more than 150 years.

Total Rewards

Our most important asset is our colleagues. Thats why Saint Francis Healthcare System offers a comprehensive benefits program to meet all your needs. Colleagues working at least 24 hours per week will have access to our Total Rewards package as outlined below.

• Comprehensive and affordable health coverage including medical prescription dental and vision - available on the first of the month after hire date

• Saint Francis Medical Services Discount

• Earned Time Off (ETO) based on relevant years of work history. ETO combines vacation sick holidays and personal days into one balance to allow for flexibility

• Retirement benefits including SFHS immediate matching

• Education Assistance benefits up to $5000 per calendar year for one year of service after graduation

• Other benefits including: Benefit Support through Health Advocate Employee Assistance Program Flexible Spending Accounts Identity Theft Protection Pet Insurance Earned Wage Access

To learn more about our Total Rewards package and eligibility visit Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability sexual orientation gender identity or addition to federal law requirements Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System please call or email us at