Access Care Representative ED

The Access Care Representative performs a wide variety of activities related to scheduling registration financial compliance and customer support for all services performed at United Health Services. The Access Care areas act as the entry point to United Health Services. It is the responsibility of an Access Care Representative to represent United Health Services Hospitals in a caring professional manner. Accurate and complete data is collected at access points which directly drives the Billing and Health Information Management System.
Access Care is a very intricate part of the registration process in both Emergency Departments at United Health Services.
The Emergency Department Access Care Rep performs many job duties including but not limited to; arriving/registering patients into the EPIC system obtaining all signatures as required by state and federal guidelines conduct interviews with patients to verify all demographics as well as verify insurance information and eligibility scan necessary documents into EPIC collect co-pays when applicable and review and maintain the work queue on a consistent basis.

Primary Department Division or Unit:

Patient Registration/Access Care UHS Wilson Medical Center

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$17.98 - $25.17 per hour depending on experience

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Education/Experience

Minimum Required:

• High School Diploma or equivalent with two (2) years experience in similar field

Preferred:

• Associates Degree or 5 years equivalent experience in lieu of degree

License/Certification

Preferred:

• Certified Healthcare Access Associate (CHAA)

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At United Health Services (UHS) we believe every connectionto patients to purpose to each othermakes a difference. Thats why were intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits personal growth or fun along the way were here to help you thrive in work and life.

A Culture of Connection We support each other like family and create space for every voice to be heard. Engagement Councils peer recognition and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work we stay connected through team events like trivia trunk-or-treat volunteer days our staff choir or seasonal celebrations.

Comprehensive Benefits for Life & Family We offer medical dental and vision coverage starting the first of the month after hire for employees working 24 hours/week. With flexible plan options and coverage tiers you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance legal services and identity theft protection.

Well-Being & Financial Security From day one PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match flexible spending accounts access to financial advisors and up to $400/year in wellness rewards. When life gets tough were here with 24/7 EAP counseling virtual mental health support a food pantry PTO donation program and professional attire through the Classy Closet.

Growth That Moves with You With access to 100000 online courses leadership programs tuition reimbursement clinical ladders and internal mobility we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home Located in New Yorks Southern Tier UHS offers more than a careerwe offer a lifestyle. Enjoy four-season recreation affordable living top-rated schools minor league sports craft brews a close-knit community and more all within reach of the Finger Lakes the Catskills and major Northeast cities.

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United Health Services (UHS) is a locally owned not-for-profit healthcare system in New Yorks Southern Tier comprising four hospitals long-term care and home care services and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the regions population produces $1.3 billion a year in total economic impact and boasts a workforce of more than 6300 employees and providers.

At UHS our work is guided by our Values of Compassion Trust Respect Teamwork and Innovation. Whether you provide direct patient care or support behind the scenes you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our missionwed love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.