Academic Operations Coordinator
South Orange, NJ - USA
Job Summary
The Academic Operations Coordinator provides comprehensive administrative academic operations and student-facing support for assigned departments within the College of Arts and Sciences. Reporting to the Senior Director of College Operations this role coordinates department workflows including course scheduling support registration and advising triage student inquiries faculty support procurement travel/reimbursement intake budget tracking HR/student employment processing events records management and communications. The position serves as a primary liaison among department chairs faculty students the Deans Office and central university offices. The Academic Operations Coordinator strengthens service delivery consistency documentation and operational follow-through within assigned academic departments.
Duties and Responsibilities:
1. Manage day-to-day departmental administration for assigned academic departments including intake and triage of requests calendar coordination communications records management meeting support policy/process guidance and follow-through with chairs faculty staff students and Deans Office leadership. (25%)
2. Coordinate academic operations including course scheduling support room assignment coordination enrollment monitoring waitlist and registration issue triage catalog and curriculum documentation support grade/change forms and maintenance of departmental academic records in collaboration with chairs and faculty. (20%)
3. Provide student-facing advising and registration support within established university and departmental guidelines including responding to routine student inquiries helping students navigate requirements and forms coordinating referrals to faculty advisors or professional advising offices and tracking follow-up items. (15%)
4. Coordinate departmental purchasing travel/reimbursement intake honoraria vendor payments budget tracking and related documentation through university systems and in accordance with university policy. (15%)
5. Support departmental HR and staffing workflows including adjunct and temporary hiring documentation student worker planning and onboarding/offboarding coordination timekeeping follow-up office coverage planning and records retention. (15%)
6. Prepare reports trackers SOPs event/program materials and process improvements that support departmental planning accreditation or assessment needs student engagement open houses speaker events and broader College operational priorities. (10%)
Required Qualifications:
Bachelors degree in any natural science Business Administration Public Administration Student Services or a related field; equivalent education and directly relevant experience may be considered where appropriate.
Three to five years of progressively responsible experience in academic administration department operations course scheduling advising or student services support higher education operations procurement/budget tracking communications records management or comparable administrative work.
Demonstrated ability to support course scheduling registration/advising triage student and faculty service purchasing travel/reimbursement workflows budget tracking confidential records and complex administrative processes through completion.
Ability to exercise discretion with student personnel and financial information and to communicate professionally with varied stakeholders.
Desired Qualifications:
Masters degree in higher education administration student affairs public administration business administration education or a related field.
Experience supporting academic departments student records course scheduling advising/registration workflows assessment or accreditation documentation and faculty administrative operations.
Experience with Banner Cognos Unimarket Formstack Microsoft 365/SharePoint HR systems student records systems procurement platforms or comparable institutional systems.
Knowledge of FERPA academic policy student service escalation practices records retention and university procurement/travel procedures.
Salary Range:
$52000 - $71500
Exempt/Nonexempt: Exempt
Physical Demands: General Office Environment
Special Instructions to Applicants:
Please send transcripts for the highest degree earned to
Benefits Information:
Full Time Benefits
Life today is complex. Thats why Seton Hall University offers a comprehensive package of benefits and programs to help you simplify and enrich your life.
These benefits are important elements of your total university compensation package. Benefits include but are not limited to bundled medical prescription and vision insurance dental insurance and life insurance and retirement plan. More information is available at Hall University is located in South Orange New Jersey 14 miles from New York City. It is the oldest Catholic diocesan institution of higher education in the United States and is home to about 6300 undergraduate and 3700 graduate students. A vibrant and culturally inclusive community Seton Hall pursues academic excellence and ethical development in a collaborative environment and prepares its students to be servant leaders in their professional and community lives. Seton Hall University is an equal opportunity employer. It honors diverse perspectives and welcomes employees from all faith turn its employees respect Catholic beliefs and valuesengage in servant leadership and support the Universitys mission as a Catholic institution of higher education.
Required Experience:
IC
About Company
As one of the nation's leading Catholic universities, Seton Hall University has been showing the world what great minds can do since 1856. SHU's main campus is located in the quaint town of South Orange, NJ, only 14 miles from New York City.