Academic Coordinator (part-time)

Bristol Community College is an exciting place to work learn and grow! Bristol is dedicated to fostering an inclusive environment with a rich diversity of beliefs cultures languages abilities and lifestyles. Committed to enriching its educational experience through a supportive community Bristol actively encourages candidates of all backgrounds to apply and achieve our vision of advancing a vibrant diverse community through education learner by learner. If you share a passion for helping students succeed and enjoy working in a community of innovative inclusive and collaborative colleagues Bristol is the place for you!

As a Commonwealth of Massachusetts employer Bristol offers a comprehensive compensation and benefits package including health dental life long-term disability retirement and paid time off (vacation personal sick and holiday pay). We also offer tuition waiver discounts at the Commonwealths public higher education institutions. More information can be found on our Benefits website.

POSITION TITLE: Academic Coordinator (part-time)
DEPARTMENT: Advising & Success
PRIMARY LOCATION: Fall River Remote & Travel to other campus locations
REPORTS TO: Associate Director of Advising & Success
POSITION STATUS: This is a MCCC/MTA part-time non-benefitted unit position. The academic coordinator works 18.5 hours per week. Some nights and weekends may be required.
SALARY: $36.55/hr

STATEMENT OF DUTIES:

The Advising and Success department is comprised of Academic Advising New Student Orientation and Academic Testing. The department seeks to provide a relentless welcome to their students; prioritizing relationship building motivational support and accurate timely advising.

The Academic Coordinator is a key member of the Advising and Success team directly serving students and their families in their successful educational pursuits at Bristol Community College. The Academic Coordinator provides academic and non-academic advising to students seeking drop-in services focused on connecting students to on- and off-campus resources designed to support their success. The Academic Coordinator will work collaboratively with campus partners across the college including but not limited to Admissions Financial Aid the Office of Disability Services and the Library Learning Commons.

ESSENTIAL FUNCTIONS DUTIES AND RESPONSIBILITIES:

• Provide advising and registration support to students during on call advising serving students assigned to an advising center or another advisor who may be unavailable including at other Bristol locations.
  • Educate students about program degree and transfer requirements
  • Provide information about advising-related technology including My Bristol DegreeWorks Banner EAB Navigate and the Bristol Website
  • Assist students in registering adding dropping and withdrawing from courses
  • Conduct degree audits for students using DegreeWorks
  • Assist students who are not making Satisfactory Academic Progress (SAP)
    • Educate students about Bristols SAP policy
    • Create and submit academic plans
  • Assist students in building realistic and attainable academic plans that focus on persistence and completion
    • Engage students in conversations around academic goal setting
    • Work with students to develop individualized academic plans
    • Review academic plans and goals with students each semester
  • Encourage and support students personal and professional development including helping them connect with campus resources to meet their needs holistically
    • Collaborate with colleagues from across the college to ensure a thorough understanding of resources available to students and make referrals accordingly
    • Maintain professional knowledge of all enrollment-based functions and provide information to students about various enrollment information including but not limited to Admissions Testing Financial Aid Student Accounts and Transfer
    • Assist students with identifying barriers to program completion and connecting with appropriate resources
    • Assist students in obtaining academic support services including but not limited to referrals to faculty tutoring and the Writing Center as appropriate
    • Refer students experiencing personal difficulty to appropriate resources on campus and/or off-campus
    • Provide advocacy to students and assist them through a variety of college processes including but not limited to extended absences late withdrawals and institutional waivers
• Provide outreach and coordinated care in response to early alerts & progress reports for faculty-advised students & students without an advisor.
• Perform administrative tasks associated with advising activities.
  • Collect organize and report meaningful data to illustrate trends and inform decisions
  • Maintain and update student files including but not limited to writing and maintaining notes in EAB Navigate Banner and other Bristol software systems
• Maintain and share professional knowledge in applicable areas including but not limited to national trends and promising practice within advising.
  • Provide training workshops to faculty staff and the college community related to proactive advising as needed
  • May participate in professional organizations and training within and outside the College as requested and/or as needed
• Participate in advising and registration activities during extended registration periods and recruitment/enrollment events including but not limited to Admitted Students Day registration events and Bristol EXP.
• Operate a computer and utilize college technology including but not limited to Microsoft Office applications (Outlook Work Excel PowerPoint etc.) Microsoft Teams Avaya software phone and voicemail My Bristol Banner Argos reporting DegreeWorks Maxient EAB Navigate 360 and Dynamic Forms.
  • Maintain updated appointment calendar in Outlook
  • Check and respond to all email and voicemail in a timely manner
  • Regularly access key advising reports and data to inform advising practices
  • Use data and reporting to proactively identify students in need of additional support services
• Attend and participate at Advising & Success division and all-college meetings as well as related meetings assigned by the Director or Associate Directors.
• Perform assigned responsibilities at all Bristol locations including some nights and weekends during peak periods to reflect student and family needs.
• Ensure compliance with all College policies as well as local state and federal laws and regulations.
• Perform other related duties as assigned consistent with the Collective Bargaining Agreement.

REQUIRED QUALIFICATIONS:

NOTE: Unless otherwise noted all required qualifications must be met by date of hire.

Minimum of a Masters degree in Education Counseling Sociology or a closely related field such as student personnel or higher education. *

• Minimum of five years of experience and/or training that includes academic advisement academic placement counseling career development or program/project management. *

* An equivalent combination of education training and experience shall be considered.

• Demonstrated proficiency with Microsoft Office 365 business software (Outlook Word Excel and PowerPoint).
• Strong written and verbal communication including interpersonal skills.
• Demonstrated understanding of higher education principles practices and procedures.
• Ability to work occasional evening hours and weekends during established peak periods.
• Reliable transportation in order to travel to and from meetings trainings or worksites as required.
• The ability to work effectively with a diverse student body faculty and staff.

Preferred Qualifications

• Related experience piloting or implementing innovative strategies related to academic advising tutoring or student support.
• Professional experience working with student information systems including but not limited to Banner Degree Works and EAB Navigate 360.
• Demonstrated experience supporting underserved and educationally disadvantaged populations as well as students in need of developmental education.
• Ability to communicate in a language in addition to English.

Equal Opportunity/Affirmative Action:

Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race color national origin sex disability religion age veteran or military status genetic information gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972 the Americans with Disabilities Act of 1990 Section 504 of the Rehabilitation Act of 1973 Title VII of the Civil Rights Act of 1964 and other applicable statutes and college policies. The College prohibits sexual harassment including sexual violence. Inquiries or complaints concerning discrimination harassment retaliation or sexual violence shall be referred to the Colleges Title IX and Affirmative Action Officer Johanna Bielawski at or 774.357.2681; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Educations Office for Civil Right.

TO APPLY: Please complete our online application by clicking on the Apply button. The position will be open until filled. Review of applications will begin 10 calendar days from the posting date.

REQUIREMENTS TO COMPLETE APPLICATION PROCESS:

1) A completed Bristol Community College Employment Application.

2) A current resume/curriculum vitae.

All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization.

A pre-employment criminal background check will be conducted for all positions.

The college will independently verify education credentials as provided on the application. For certain positions that require a college degree the hired candidate must supply official transcripts upon hire. Transcripts must include your name and degrees conferred.