Academic Advisor I USNCC

Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace

As Embry-Riddle Aeronautical University marks its Centennial we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach FL and Prescott AZ and a Worldwide network spanning nearly 120 global locations Embry-Riddle stands as the worlds largest aviation and aerospace university.

For a century we have led innovation in STEM education serving more than 30000 students around the globe. Our cutting-edge programs in Applied Science Aviation Business Technology Engineering Safety Security and Space empower the next generation of leaders to shape the future of flight exploration and discovery.

As we launch our next century we remain committed to excellence innovation and preparing graduates who will transform industries and redefine what is possible.

The Opportunity

Embry-Riddle Aeronautical University is seeking an Academic Advisor I to support students enrolled through the United States Naval Community College (USNCC) partnership. This position plays a vital role in guiding students from admission through graduation by providing personalized academic advising degree planning and student success support. The successful candidate will serve as a trusted resource for students collaborating with university departments and USNCC Success Coaches to promote academic achievement retention and engagement while delivering exceptional customer service in a dynamic educational environment.

Key Responsibilities

• Provide comprehensive academic advising to students regarding degree requirements curriculum planning academic policies transfer credit evaluations and graduation requirements.

• Develop personalized degree plans and monitor student progress to support academic success and timely degree completion.

• Proactively engage with students through phone email text/chat and virtual meetings to provide guidance answer questions and address barriers to persistence.

• Support at-risk students by creating student success plans monitoring academic performance and connecting students with appropriate university resources.

• Serve as a liaison between students and university departments including Financial Aid Registrar Military and Veteran Affairs Student Financial Services and other support offices.

• Promote scholarships institutional aid programs student engagement opportunities and university resources available to eligible students.

• Collaborate with faculty USNCC Success Coaches and university leadership to support student retention and academic success initiatives.

• Maintain accurate student records and advising documentation within university systems ensuring compliance with institutional policies and procedures.

• Manage a large student caseload while meeting enrollment registration and student outreach goals.

• Assist with special projects retention initiatives and coverage of student files as needed.

Perks Await You at Embry-Riddle!

• Health Benefits:Experience comprehensive medical dental and vision coverage along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your healthbecause your journey to wellness should be rewarding! Buckle up for a healthier happier you!

• Tuition Coverage:Get 100% tuition coverage for yourself for one undergraduate and one graduate degree and discounted rates for your spouse and dependent children up to age 26.

• Retirement Contributions:ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution with no vesting period.

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year including 3 days granted upon hire and 15 days accrued throughout the year. Youll also receive 9 paid holidays including the day after Thanksgiving and the week between Christmas Eve and New Years Day.

Compensation

The (annual salary/hourly) range for this role isup to $43888. The final offer will be based on the candidates skills qualifications and experience as well as applicable state regulations internal equity and business needs and may fall outside of the stated range.

Required Education and Qualifications:

• Bachelors degree and an interest in higher education Academic Advising/Counseling customer service or a related field.

• One to three years of professional experience in academic advising student services higher education counseling customer service or a related field.

• Excellent verbal and written communication skills with the ability to effectively interact with students faculty staff and external stakeholders.

• Strong customer service orientation and commitment to student success.

• Demonstrated organizational analytical and problem-solving skills.

• Proficiency with Microsoft Office applications including Excel Word Outlook and PowerPoint.

• Ability to manage multiple priorities exercise sound judgment and work independently in a fast-paced environment.

• Experience maintaining detailed records and working with student information systems or databases preferred.

• Comfortable conducting frequent outreach through phone email text/chat and virtual meetings.

• Familiarity with the U.S. Military whether having served having worked on behalf of or related to a service member

• Ability to maintain professionalism confidentiality and a positive student-centered approach in all interactions.

Application process/requirements

To submit your application for this opportunity please visit theEmbry-Riddle Career Siteand search for requisition numberR311605. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter

• Full Resume

• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees:Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty staff and students are treated fairly and provided equal opportunities for employment advancement compensation training and other benefits of employment. Embry-Riddle makes employment decisions including hiring promotions compensation and other terms of employment based on individual merit qualifications and abilities. Embry Riddle is strongly opposed to discrimination and harassment and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race color national origin sex disability veteran status predisposing genetic characteristics age religion or pregnancy status or any other status protected by federal state or local law in its employment educational programs admissions policies financial aid or other school-administered programs or activities. For further information please visit ourwebsite.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact and should not reach out to hiring managers or staff.