AbbeHealth Office Assistant

As an Office Assistantyoullbe the welcoming organized face for patients visitors and this roleyoullmanage patient check-ins schedule appointments answer inquiries and provide essential administrative support to ensure smooth daily operations.

Youllhelp create a positive experience for every patient byassistingwith insurance questions coordinating with healthcare teams andmaintainingaccuraterecords. If you enjoy supporting others keeping things running efficiently and being an integral part of a patient-focused environment this is the role for you.

At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:

• Expect paid time off parental leave 401K matching and an employee recognition program.

• Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.

And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

• Greet patients and visitors with a professional friendly approach ensuring a positive first impression
• Assistwith patient check-in and check-out coordinating appointments diagnostic procedures and future visits accurately
• Verify insurance information andassistpatients with billing or coverage questions
• Respond promptly to inquiries address concerns andmaintainclear professional communicationat all times
• Manage front desk operations office supplies and support staff with a variety of administrative tasks
• Prepare file andmaintainaccuratepatient and office records to ensure smooth daily workflows
• Be a vital part of a patient-focused collaborative hospital team while growing your administrative and healthcare skills

Education:

• High school diploma or GED or equivalent.

Experience:

• One year of experience incustomerservice clerical or administrativerole.

License(s)/Certification(s):

• Valid drivers license whenoperatingany vehicle for work-related purposes.