AARS SCC Administrative Assistant On-Call

This position is On-Call shift needs will 360 a family of programs is located across 13 different counties in California. HealthRIGHT 360 provides an array of medical and behavioral health services to some of the most marginalized populations ranging from primary care mental health services detox substance use disorder treatment in both residential and outpatient settings and transitional services for the criminal justice of operation are Mondays and Fridays from 9:00AM to 6:00pm; Tuesdays Wednesdays and Thursdays from 9:00AM to 8:00PM. The Administrative Assistant is responsible for providing clerical technical and administrative support to the Administrative Support Manager Project Manager the Director of Program Operations and Santa Clara County staff to ensure program compliance and efficiency. The Administrative Assistant is expected to provide high quality customer service to new and returning clients. This position requires an ability to maintain strict confidentiality and handle information with excellent customer services skills tact and diplomacy. All Administrative Assistants are cross trained to assist with multiple programs as required by program RESPONSIBILITIESAdministrative Responsibilities:Provide general administrative and secretarial support including (but not limited to) word processing answering telephones checking and delivering messages distributing mail faxing copying and direct client traffic in the reception area ensuring a welcoming atmosphere reflective of AARS clients and visitors courteously handle general inquiries and provide informational tactfully and professionally with youth adults and families of transcribe and distribute meeting minutes reports and/or general information in a timely manner as and participate in meetings (internal County ad-hoc etc. ) and debrief with agency or programs. Schedule appointments using current platforms and technology and assist with appointment reminders as with appointment reminders as designated by the with intake scheduling and conduct intakes to new enrollments as special projectsParticipate in Health & Safety assignments or act as HR360s Health & Safety closely with the Administrative Support Manager administrative team EHR billing team. Facility Responsibilities:Perform office opening and closing the neatness and organization of general office and assist with meetings staff trainings conferences etc. including setup breakdown and corporate and maintain inventory of supplies for office custodial kitchen electronic facility issues to Administrative Support Manager and act as point of contact for vendors and and Compliance Responsibilities:Provide data entry including (but not limited to) client data billing and reports using the most current platform set forth by the program (Power BI Welligent Avatar Qualo Sharepoint etc.).Perform Medi-CAL eligibility reviews. Create and reconcile pay with record archival per program with audit preparations and maintaining confidential files in both physical and electronic management with data reconciliation and compliance Responsibilities:Processes expenditures including petty cash client fees expense forms and reimbursements and Coverage Responsibilities:Ability to arrange work schedule in accordance with the programs hours of operations which may include evenings and consistent front desk coverage by practicing staggered meal and rest breaks and shift changes amongst administrative teamAdjust workload as necessary to ensure uninterrupted service delivery including stepping in to provide support for other programs and counties during their peak demand times or staffing be required to work weekends during program hours of operations as Education Credentials and ExperienceHigh school diploma GED or equivalent degree in related field with California Statewide Healthcare Worker Vaccination Requirement; exemptions will be made for medical or religious a valid First Aid and CPR certification or ability to obtain within 30 days of working with clients experiencing substance use of volunteering or special projects related to general office least one (1) year of general office work experience working in the behavioral health field. Experience with billing and data collection Check and Other RequirementsMust not be on active parole or : Bilingual in the Santa Clara County threshold languages preferred.