9537 Sr IT Analyst
Job Location:
Newark, DE - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Requisition: 83980
PSEG Company: PSEG Services Corp.
Salary Range: $ 93600 - $ 148200
Work Location Category: Hybrid Flexible
Were one of the countrys largest energy companies with a vision of powering a future where people use energy more efficiently and its safer and delivered more reliably than ever.Were also deeply connected to the communities we serve with more than 13000 employees working together to support our customers and make a difference every day.
Here youll have the stability and exciting opportunities that come with being a Fortune 500 company along with a supportive friendly work environment where your contributions are valued.
We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:
Onsite: Employees work onsite daily.
Hybrid: A blend of remote and onsite work with at least three onsite days per week required.
As an employee if you are regularly scheduled to work 20 or more hours per week you will have access to a wide range of comprehensive benefits from day one designed to support your total well-being: medical dental vision parental leave and family leave programs behavioral health programs 401(k) with company match life insurance tuition reimbursement and generous paid time off.
More than 13000 people already call PSEG their work home taking pride in providing safe reliable service to millions of customers. If youre looking for a place where you can build a meaningful career and help power and support our communities wed love to welcome you to the team.
PSEG is not offering visa sponsorship for this position.
At this time only current PSEG employees are being considered.
The Sr IT Analyst for the ADMS/OMS (Outage Management System) and DORT (Distribution Outage Request Tool) Product Team supports and enhances PSE&Gs Electra ADMS/OMS desktop web mobile platforms and other tools used across Electric Distribution. This role is responsible for gathering and documenting requirements configuring system functionality across environments executing and coordinating testing troubleshooting/triaging incidents managing user access and developing subject matter expertise in ADMS/OMS and DORT capabilities to improve integration and user experience.
The Sr IT Analyst collaborates closely with Electric Operations IT Utility Operations SAP MuleSoft Kubra Grid Platform Management Electric Operations OMS Leads and the ADMS vendor Aspentech DGM. This role requires strong understanding of business processes and system functionality with a focus on driving product improvements supporting strategic initiatives and ensuring high quality solution delivery. Key responsibilities include analyzing data identifying gaps recommending enhancements and partnering with product owners and business stakeholders to prioritize and implement work. Duties may evolve as organizational needs technologies and strategic priorities change.
- Support ADMS/OMS Technology Product Owners SMEs business stakeholders and cross-functional IT teams in planning and executing product roadmaps defining business/system requirements and aligning initiatives with strategic goals and operational needs.
- Analyze system problems identify gaps define future state solutions and support Electric Operations with enhancements process improvements and user experience improvements.
- Become a subject matter expert in OMS Compass (OMS Mobile App) and DORT to strengthen system integration operational support and customer outcomes.
- Troubleshoot and Manage incidents using ServiceNow; perform system configuration (no coding required); and lead weekly configuration deployments into Production.
- Work directly with the OMS software vendors and Integration software Teams to resolve issues and support biannual system code patches.
- Administer user accounts including account creation password resets and access management.
- Certify iOS updates for compatibility with the Compass mobile application.
- Provide reliable and dependable weekly scheduled on call support and scheduled Division visits to meet with our end-users and discuss system functionality and possible enhancement opportunities.
- Conduct data analysis develop reporting and recommend business-process or product improvements (Scripting using SQL/Python knowledge is a plus).
- Lead QA activities including test plan development requirement validation deliverable verification and incident resolution; support performance testing.
- Build and maintain strong partnerships across ADMS and IT Utility Operations to ensure alignment transparency communication and effective problem-solving.
- Adapt to changing strategic priorities technologies and operational needs; knowledge and experience with AI tools is a plus.
- As an employee of PSEG you should be aware that during storm/outage restoration efforts you may be required to perform functions different from normal operations and outside your regular work schedule.
- You may also be required to work in an alternate location.
- Bachelors degree in information technology Computer Science Computer Engineering Math or a related technical field plus 4 years business or related fields analysis experience including 2 years proven experience working with project teams to determine implementation strategy; without a Bachelors degree a minimum of 8 years experience
Understanding of and experience in IT project management methodologies requirements management quality assurance and IT processes - Broad knowledge of the business areas functions and applications and of system and technology alternatives
- Ability to work independently on technical issues by utilizing knowledge of business analysis Ability to work and communicate with a wide range of people peers vendors staff members and leaders
- Ability to proactively communicate technical topics in a clear succinct and relevant way
- Demonstrated ability to perform assigned work proficiently
- Compliance with the Department of Energys regulation 10 CFR 810 is required
Desired
- Experience with mission critical technology solutions
- Experience with working in regulatory and/ or compliance environments
- Familiarity with systems administration asset & application patching and lifecycle management
Some positions at PSEG require access to information covered by the Department of Energys regulation 10 CFR 810 (Part 810). If applicable the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen national or permanent resident of a Generally Authorized destination on theattached list not also a citizen national permanent resident of any country not listed; OR (4) a Protected Individual under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).
As an employee of PSEG you should be aware that during emergency restoration efforts you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles PSEGs drug and alcohol testing program includes pre-employment testing testing for cause and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT PHMSA or NRC regulations) are subject to random drug and alcohol testing inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.
If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI you will be treated as a new hire. Please note that as a new hire to PSEG your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly for PSEG employees who accept job opportunities with PSEGLI your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.
PSEG is an equal opportunity employer dedicated to a policy of non-discrimination in employment including the hiring process based on any legally protected characteristic. Legally protected characteristics include race color religion national origin sex age marital status sexual orientation disability or veteran status or any other characteristic protected by federal state or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position please call or email
If you need to request a reasonable accommodation to perform the essential functions of the job email Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO INFORMATION (Click link below)
Know your Rights: Workplace Discrimination is Illegal
Required Experience:
Senior IC
About Company
Public Service Enterprise Group Inc. (PSEG) is a diversified energy company headquartered in Newark, N.J. Established in 1903, the company has long had a key role in fueling New Jersey's economy and supporting the state's quality of life. Public Service Electric and Gas Co. (PSE&G) i ... View more
