7532-Clinical Transformation Specialist

About the Role

The Clinical Transformation Specialist is Innovaccers on-the-ground clinical presence at Atlantic Health Group. This role owns clinical adoption eCQM execution and quality measure improvement at the point of care beginning where implementation ends and outcomes begin.

Atlantic Health Group serves 870 physicians across 50 sites with 200000 attributed lives under 11 payer contracts. With a renewed four-year engagement inclusive of eCQM InNote and InGraph Atlantic is a high-priority strategic account. This role ensures the platform drives the clinical outcomes the partnership was built on.

A Day in the Life

eCQM Execution & Quality Measure Improvement

• Lead eCQM workflow sessions with clinical liaisons care managers and providers across Atlantic practice sites
• Translate HEDIS CMS and payer-specific quality measure requirements into actionable site-specific clinical workflows
• Monitor quality gap closure rates across InNote and proactively identify sites at risk of missing submission targets
• Partner with Atlantics clinical liaison team to coordinate gap closure campaigns across all in-scope measures
• Validate that eCQM measure logic aligns with how providers document at the point of care and close the gap when it doesnt
  

InNote Clinical Adoption

• Conduct structured InNote workflow assessments across Atlantic sites to identify adoption gaps by site provider and measure type
• Design and deliver site-specific training and workflow integration sessions for clinical staff and providers
• Identify and resolve workflow friction points that reduce provider willingness to act on InNote prompts
• Track InNote utilization provider engagement and gap closure per site on an ongoing basis
• Represent InNote to frontline clinical staff as clinical decision support not administrative overhead
  

Clinical Workflow Design & Change Management

• Map current-state clinical workflows at each Atlantic site and identify where Innovaccer tools are creating friction or being bypassed
• Redesign workflows collaboratively with practice leadership to embed InNote and InGraph into existing clinical routines
• Develop site-specific SOPs clinical tip sheets and workflow guides tailored to how each practice operates
• Lead change management initiatives alongside Atlantics VP-level and program leadership building internal champions
• Facilitate clinical performance reviews with Atlantic leadership to demonstrate progress and align on next priorities
  

Performance Monitoring & Reporting

• Track and report weekly on eCQM submission readiness InNote utilization by provider and site and quality gap closure rates
• Identify underperforming sites early and escalate with recommended interventions before milestones are at risk
• Contribute to quarterly clinical outcome reports for Atlantic executive leadership
• Serve as the primary clinical voice in account status conversations between Innovaccer CS and Atlantic leadership
  

Collaboration & Cross-Functional Support

• Coordinate with the Data Acquisition & Technical Readiness track to ensure data quality issues do not block clinical adoption
• Partner with Innovaccers CSD and CEM teams to maintain alignment on account status blockers and escalations
• Surface platform gaps and workflow friction points back to Product through structured feedback channels
• Document clinical program configurations protocol decisions and workflow designs for continuity and scale

What You Need

• Active clinical licensure (RN NP PA LCSW or equivalent clinical credential)
• 3 years of experience in clinical practice care management population health or ambulatory clinical operations
• Direct experience with eCQM HEDIS or CMS quality measure programs including how measures are documented and submitted
• Experience working with Epic or comparable EHR systems in a multi-site ambulatory environment
• Demonstrated ability to drive clinical workflow change with frontline providers and clinical staff
• Strong communication and facilitation skills comfortable presenting to frontline staff and executive leadership in the same week
• Ability to operate independently in a client-embedded on-site model with minimal day-to-day supervision
  

Preferred Qualifications

• Background in healthcare technology clinical informatics or population health platforms (Innovaccer Epic Arcadia or similar)
• Experience in an ACO value-based care or MSSP environment
• Prior experience in an embedded or client-facing clinical consulting role
• Knowledge of quality incentive payment structures and how measure performance translates to financial outcomes for a physician network
• New Jersey or Northeast-region network familiarity a plus
  

Success Metrics

• eCQM measures documented and submission-ready across all Atlantic practices by June 2026 deadline
• InNote prompt acceptance maintained at 98%; clinical response depth improving month-over-month
• Quality gap closure rate sustained at 6.7% improvement with targeted gains per site
• 100% of active Atlantic sites engaged with a structured CT workflow session within 90 days
• Provider engagement increased by 25% in bottom-quartile sites within 90 days

We offer competitive benefits to set you up for success in and outside of work.

Heres What We Offer

• Generous Paid Time Off: Recharge and relax with 20 days of fixed time off per year in addition to company holidaysbecause we believe work-life balance fuels performance.
• Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industrys most generous parental leave policies to support you during lifes most important moments.
• Recognition & Rewards: We celebrate winsbig and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work wont go unnoticed.
• Comprehensive Insurance Coverage: Stay covered with medical dental and vision insurance plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.

Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal state or local law including without limitation race color religion gender gender identity or expression sexual orientation national origin genetics medical condition disability age marital status or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.

For any additional information please visit the below websites:

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Required Experience:

IC