6A Account Manager Cisco
San Jose, CA - USA
Job Summary
Account Manager - Client Services
In this role you will generate leads through various sources and channels available. Anchor meetings and pursue any opportunities generated with the help of pre-sales partner units and external partners. Research and provide analysis on all key accounts to attain an understanding of needs develop organization charts/structure for all key accounts. Identify the right team internally and for meetings identify the right external partners (based on fitment market presence internal capabilities etc). Provide intelligence on competition figure out target price help get internal approvals and provide inputs to model/solution and provide content as is necessary. Negotiate teaming agreements and prices with external partners. Negotiate MSA terms and conditions. Effectively handover the project to delivery for execution. Develop account plan relationship map signs off on SOWs.
Responsibilities:
- Business Planning organization and at unit level
- Sales Planning and Review. Market Development
- Customer Prospective and opportunity identification.
- Proposal Development Negotiation and closures.
- Account Planning and reviews. Account operations and relationship management.
Qualifications:
Basic
- Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- 10 years of experience with strong sales/relationship management/account management experience.
- If a Masters degree has been completed then a minimum of 5 years experience related to the job description is required
Preferred Qualifications:
- Experience handling sales or related roles
- Strong Knowledge of Supply chain & Service desk domain.
- Communication Skills and ability to coordinate with various internal and external divisions for work
- Analytical skills
- Leadership skills
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face.
Work Model:
This role is based in San Jose California and 100% onsite.
About Us
Infosys BPM Limited a wholly owned subsidiary of Infosys Limited (NYSE: INFY) provides end-to-end transformative business process management (BPM) services for its clients across the globe. The companys integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines and address business challenges for its clients. Utilizing innovative business excellence frameworks ongoing productivity improvementsprocess reengineeringautomation and cutting-edge technology platforms Infosys BPM enables its clients to achieve their cost reduction objectives improve process efficiencies enhance effectiveness and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents with 60530 employees from 105 nationalities as of March 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years from key industry bodies and associations like the Outsourcing Center SSON and GSA among others. Infosys BPM also has very robust people practices as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice on the basis of its industry leading HR best practices. The companys senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race color religion sex sexual orientation gender identity national origin protected veteran status spouse of protected veteran or disability.
Required Experience:
Manager
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more