4285-Clinical Transformation Consultant

About the Role

The primary responsibility is supporting customers in the successful adoption optimization and strategic use of Innovaccer technology solutions to achieve business regulatory and clinical outcomes. This role bridges clinical knowledge with technology ensuring solutions align with workflow needs regulatory requirements and measurable performance outcomes. The consultant partners closely with customers internal product teams and implementation stakeholders to design configure and operationalize high-value clinical programs.

A Day in the Life

Customer Engagement

• Deliver ongoing clinical training workflow support and best-practice recommendations.
• Act as a trusted advisor to clinical leaders care managers physicians and operational teams.
• Monitor adoption identify gaps and recommend optimization strategies from a value framework.
• Support change management initiatives by helping customers adapt workflows and processes.
• Ability to work across all time zones.

Clinical Workflow & Solution Design

• Translate clinical requirementscare management quality improvement chronic disease management utilization managementinto solution configurations.
• Advise customers on best practices for workflow design assessments protocols risk stratification and care coordination.
• Lead clinical discovery sessions to capture requirements and align platform capabilities with clinical objectives.
• Configure and optimize clinical programs protocols assessments and workflows within the platform.
• Ensure solution design aligns with evidence-based practices and compliance requirements (e.g. HEDIS CMS value-based care models).
• Collaborate with product engineering and implementation teams to ensure successful delivery and adoption.
• Influence product enhancement and development through clinical insight from the field.

Collaboration & Cross-Functional Support

• Collaborate with Product and Engineering teams to advise on roadmap items based on clinical trends and customer needs.
• Work with Marketing to develop clinically accurate content case studies and customer success stories.
• Support implementation teams during client onboarding to ensure seamless clinical workflow activation and program launch.
• Partner with Customer Success on retention and expansion strategies grounded in clinical outcome data.

Data Interpretation & Performance Improvement

• Review program performance data to identify trends gaps and opportunities for improvement.
• Provide clinical interpretation of analytics care gaps risk stratification and quality measures.
• Partner with customers to create performance improvement plans and measure outcomes.
• Bring clinical insights from customer engagements to inform product roadmap prioritization and program development.

Thought Leadership & Market Expertise

• Stay up-to-date on clinical standards regulatory changes and value-based care models (CMS HEDIS ACO MA JCAHO NCQA etc.).
• Represent the company at conferences webinars and industry events as a clinical voice as needed.
• Bring clinical insights from customer engagements to inform product roadmap prioritization and program development.

What You Need

• Clinical licensure
• 3 years or more of experience in clinical practice care management population health or ambulatory clinical operations.
• Experience using healthcare technology platforms such as EHRs care management systems or analytics tools.
• Strong understanding of value-based care care coordination chronic disease management and quality programs.
• Excellent communication presentation and relationship-building skills.
• Ability to translate clinical workflows into technical requirements.
• Comfortable with online & remote schedules.

Preferred Qualifications

• Experience in healthcare technology or SaaS environments.
• Background in implementation consulting or clinical informatics.
• Familiarity with interoperability analytics and clinical workflow design.
• Knowledge of regulatory and quality frameworks (e.g. HEDIS CMS Stars ACO Medicare Advantage).
• Flexible with the combination of licensure & experience.

Key Performance Evaluation Metrics

• Clinical judgment & subject matter expertise
• Workflow optimization & solution configuration
• Customer relationship management
• Problem-solving & critical thinking
• Communication & presentation skills
• Data interpretation & performance improvement
• Cross-functional collaboration
• Change management & training

Success Metrics

• Customer adoption and utilization of clinical programs
• Customer satisfaction and engagement
• Successful configuration and launch of clinical workflows
• Measurable improvement in customer clinical or operational outcomes
• High-quality configuration documentation and training delivery

We offer competitive benefits to set you up for success in and outside of work.

Heres What We Offer

• Generous Paid Time Off: Recharge and relax with 20 days of fixed time off per year in addition to company holidaysbecause we believe work-life balance fuels performance.
• Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industrys most generous parental leave policies to support you during lifes most important moments.
• Recognition & Rewards: We celebrate winsbig and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work wont go unnoticed.
• Comprehensive Insurance Coverage: Stay covered with medical dental and vision insurance plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.

Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal state or local law including without limitation race color religion gender gender identity or expression sexual orientation national origin genetics medical condition disability age marital status or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.

For any additional information please visit the below websites:

E-Verify

Right to Work (English)

Right to Work (Spanish)

Disclaimer:

Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information we strongly advise you to report them immediately to our HR department at Additionally please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information including bank account details.

Required Experience:

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