2nd Shift Fulfillment Supervisor
Job Location:
Christiansburg, VA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Overview:
We are seeking an experienced Fulfillment Center Retail Supervisor to join our dynamic team. The successful candidate will be responsible for overseeing the day-to-day operations of our fulfillment center ensuring timely and accurate processing of customer orders managing a team of fulfillment center associates and maintaining a high level of customer satisfaction.
This position reports into the Team Operations Manager.
Be a positive influence on the team
Direct employees to the work in order to maintain the flow of the operations.
Must spend 90% of worked time coaching and developing on the floor with employees The other 10% should be for office/clerical work
Proficient in department specific SOPs
Be able to deal with pressure of meeting production schedules by planning and prioritizing fulfillment/customer needs.
Participate in team meetings receive instructions and provide feedback as appropriate
Coach employees on job-specific tasks
Computer usage including maintaining MS Excel spreadsheets Warehouse Management System and internet
Read and audit labels
Analyze inventory and problems to initiate a resolution
Compile and send out end-of-day reports
Communicate effectively in person and via email (Outlook)
Use handheld to scan and process inventory
Identify count and sort packages and inventory with high level of accuracy
Train new employees
Use internal ticketing system Jira to log problems and expedite resolution
Operate pallet jack
Use automated packaging equipment
Maintain a clean workspace
Complete and maintain forklift certification training (if trained and active forklift operator)
Other duties as assigned
Participate in LEAN initiatives
Participate in company events
Be a department Champion; able to assist Supervisor in answering questions and department supervision.
Be able to support the GOAT Code as well as fulfillment leadership competencies.
- Prefer high school diploma or equivalency
- 3 months experience in fulfillment center
- 3 months experience as a Merchandise Processor
- Verbal and written comprehension of the English language required
- Basic math skills required
- Must be able to apply established procedures and follow oral/written instructions
- Must be able to work independently without direct supervision and organize/prioritize workload to ensure completion of all tasks within established time frames
- Must be able to deal with the pressure of meeting production schedules
- Computer skills including familiarity with the internet and email required
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Terms are defined as Regularly: 60 100% Frequently: 30 60% Occasionally: 10 30% Rarely: 1 10%.
- Regularly use hearing/speech abilities to communicate with coworkers give/receive instruction listen for equipment malfunctions etc.
- Regularly use sight abilities: depth perception hand/eye/foot coordination visual acuity in near- mid- and far-range vision
- Regularly stand/walk on concrete floor
- Frequently climb up and down stairs but rarely climb ladders
- Frequently bend/twist at waist/knees/neck
- Frequently use both hands/arms to reach/push/pull/lift:
- Constant: 10 30 lbs.
- Occasional: 30 60 lbs.
- Rarely: less than 10 lbs. or greater than 60 lbs.
- Crawling is typically not required
- Work is performed indoors and noise level in the work environment is usually moderate
Required Experience:
Manager
About Company
CSC Generation acquires and transforms businesses to drive growth. Discover how our expertise can help take your business to the next level.
