27923-Manager, Commerce

Agency:

Omnicom Media

Job Function:

Media

Job Subfunction:

Performance Media

Job Description:

Business Overview
KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn action into outcome for our clients leveraging our unique capabilities in optimization analytics AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind Reprise P3 and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms actionable growth in e-commerce and creating curated marketplaces specific to each clients function and needs. The company has more than 6000 employees operating in more than 60 countries. Learn more at .
Position Summary
We are looking for you - dynamic best-in-class talent - to join the growing Commerce team as aManagerfor this role you willserve as thehands-on-keyboard platform expert focusing on all aspects of successful campaign execution and stewardship. TheManageris accountable for the performance & pacing of their assigned brand(s) and customizes departmental standards & process to fit client needs. They act as a point of escalation and are the go-to experts for matters of complex setup optimization and platform oversee the Senior Associateand work together to drive optimal performance of the work closely withother members ofthe Commerce teamtocraft and implement nuanced media plans to drive performance for the client.
The Commerce team is a specialty group that focuses on the planning buying execution and measurement of Commerce media. Commerce mediaisany specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade a billboard driving shoppers to a Walmart store digital ads (search displayOLV/STV etc) on Amazon or site via managed or self service tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports clients commerce/shopper/customer marketing teamsour end goal measuring product sales both online and in-store.

Responsibilities
Media Knowledge
Knowledge of multiple retail media networks & their platforms may include Amazon Walmart Roundel Kroger etc.
Proficientwith both DSP interface functionality and levers (campaign hierarchy audience builder PMP/PG set up reporting suite)
Understandsindividual RMN capabilities acrosstactic targeting reporting methodology etc.
Account Management &Strategy
Active participantindevelopment managementand measurement ofself servicemediacampaigns
Works with the rest of the Commerce teamin building audience targeting details and budget allocation at the tactic/placement level based on client goals
Takes learnings from previous campaigns and apply to next campaign
Leadsweekly/bi-weeklycalls with retailers and DSP partners ensuring all partners are aware of client goals/strategyto better equipthemto make relevantcampaignoptimization suggestions
Leadsin identification ofgrowth opportunities and shares ideas for potentialtestand learns
Overseesbuildingofan effective detailedcampaign inclusive of tactics audiences flighting KPIs etc. that drives client performance
Supportsin establishing and implementing best practices within client accounts
Ability to assess and rank issues and tasks in order of importance fortaking action knowing when to pivot between prioritiesand escalatingas needed
Anticipates recognizes and clearly defines problems using various techniques to systematically analyze weigh alternatives and propose solutions
Implementsteam and client centric processes to ensure accuracy of all deliverables (e.g. client documents budget stewardship/management/reporting) improve overall team performance and minimize risk of human error through consistent implementation of QA guardrails
Execution
Involvedin and supervises thebuying process and stewardship forself servicemediacampaignsto ensure original objectives are being met
Self service:Works withrestofCommerceteamto ensure relevant strategies are implemented buildsand monitorscampaignsin platform assigns tags tocorrelating line items andoptimizesbased on performance
Works with retailers and DSP partners to ensure proper data onboarding and any necessary paperwork is completed prior to campaign launch
Overseesand assists the Senior Associate withlocating determining and building relevant audience segments in DSP platforms
Overseescoordination of creative assets between client creative agencies and partners ensuring final assets are up to spec and abide by retailer creative guidelines
Reviewsandguidesthebuildingoftraffickingsheets specsheetsandplacement taxonomies
Proficient with 3rd party ad-serving and site served placements tracking & analytic systems to be able to accurately input media plan details and launch campaigns
Development execution and testing across campaign variables that create client specific insight and drive future testing opportunities
Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting
Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction
Overseesanalysis and reporting ofdata on daily/weekly/bi-weekly/monthly & ad-hoc basisin activation platforms and ad server for pacing performance and discrepancy check purposes
Identifies a narrative through data analysis andturns insights into long term action by highlighting clear flow of cause effect and next steps
Well versed inbuildingmappingdocsand pivot tablesin Excelandknows theuse cases forformulas such asVLOOKUP/XLOOKUP SUMIF/SUMIFSand Calculated Fieldswith willingness to teach other team members
Detailed knowledge ofBrand Safety partnerfeaturesand pre-bid/post-bid capabilities
Troubleshootscampaign line itemsand parameterswhen encountering spend issues
Maintains client and industry benchmarks for point of comparison when evaluating campaign performance
Relationships
Works cross-functionally withthe restofthecommerce team ad operationsanalytics and other groups across the account
Assists in managing team performance to achieve desired results based on defined roles and responsibilities for the Associate and Senior Associates
Training/Development
Participation intrainingsand proactive communication around areas of needed/desired growth for self
Proactive idea sharing with internal team
Aware of knowledge level and experience of Senior Associates and spend extra time where needed to develop direct reports
IndustryKnowledge
Seeksout information to remain current on media trendsandshareswith teammemberswith relevant implications/potential opportunities
Familiarity with client business objectives and connections to ourday to daywork
Aware of the value propositions and proprietary offerings of the various DSP partners and retailers
Well informed onthe different optimizationlevers in the DSP (including but not limited to bid adjustments frequency caps devices/browsers dayparting geotargeting viewability etc.)
Required Skills & Experience
Strong working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads Walmart Connect RoundelPacvue Skai Criteo TTD etc.)
Proven ability to understand high level client goals and how they translate into tactical execution
Project management; effectively managing multiple projects and meeting tight deadlines in a fast-paced environment.
Excellent written and verbal communication skills and proven problem-solving ability

Desired Skills & Experience
Bachelors degree or equivalent experience
3years of working experience required with 1yearsexperience in a people manager role; strong ability to delegate train and support direct reports
2 years of commerce experience working across multiple retailers andself-serviceplatforms
Self- sufficient andproactive
Ability to manage team both upwards and downwards to ensurecross-teamcommunication
Process orientedand organized with the ability to juggle many tasks at one time. Time management skillsfor self and teamare critical
Comfortable in managing up across task progresscampaign performance and team needs
Proficientin Microsoft Office (Excel PowerPoint etc.)

Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage 401(k) plans flex spending life insurance disability employee discount program employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on among other factors actual ranges for current/former employees in the subject position market considerations budgetary considerations tenure and standing with the Company (applicable to current employees) as well as the employees/applicants skill set level of experience and qualifications.
Employment Transparency
It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race color ethnicity gender age religion creed national origin sexual orientation gender identity marital status citizenship genetic information veteran status disability or any other basis prohibited by applicable federal state or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws if you have a disability and would like to request an accommodation to apply for a position please $90000 - $95000.00

Omnicoms policy requires employees to work in the office for a minimum of three days a week unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time and many of our agencies as well as Omnicoms corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed and were focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join uswe look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race religion color ethnic origin gender gender identity age marital status veteran status sexual orientation disability or any other basis prohibited by applicable federal state or local law. EOE/AA/M/D/V/F.