Guest Relations Jobs in Alexandria

DescriptionPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities services room features and local areas...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

What are we looking forGuest Relations Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Calm efficient and organized with great attentio...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

Position: Guest Relations Specialist Organization: Orascom Pyramids Entertainment OPE an Orascom Investment Holding subsidiary is dedicated to managing and enhancing the visitor experience at the Pyramids of Giza. OPE oversees the development and operation of touristic services across the Giza Plate...

We are seeking a friendly and professional Hostess to join our team in 6th of October City Egypt. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a smooth dining experience for all patrons.Greet and welcome guests in a warm an...

DescriptionJOB SUMMARYAssists in the management of all engineering/maintenance operations including maintaining the building grounds and physical plant with particular attention towards safety security and asset protection. Assists with managing the budget capital expenditure projects preventative m...

DescriptionJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of di...

 Makes pre-arrival mid stay and post-stay calls to guests to ensure needs are met.Compiles and distributes list of anticipated services and amenities to relevant departments.Contacts appropriate individual or department (e.g. Bell person Front Desk Housekeeping Engineering and Security) as necessary...

Assist in overseeing daily guest relations operationsSupervise guide and mentor guest relations staff including front desk concierge and service teamsHandle guest inquiries complaints and special requests professionally and promptlyProvide personalized service to VIP and international guests includi...

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related...

DescriptionJOB SUMMARYAssists in the management of all restaurant operations and staff on a daily basis. Areas of responsibility include Restaurants/Bars and Room Service. Supports the department head and assists in directing and working with the food and beverage/culinary management team and employ...

DescriptionJOB SUMMARYManages all restaurant and kitchen operations and staff on a daily basis. Areas of responsibility include Restaurants/Bars Room Service and Kitchen. As a department head directs and works with the food and beverage/culinary management team and employees to successfully execute...

DescriptionJOB SUMMARYAssists in successfully planning developing implementing and evaluating of the quality of propertys rooms. The position ensures Rooms Operations meet the brands standards and targets customer needs. Strives to continually improve guest and employee satisfaction and maximize the...

DescriptionJOB SUMMARYManages security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets employees guests and property accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs certi...

DescriptionJOB SUMMARYFunctions as the leader the segmented sales effort (e.g. group transient association corporate etc.) and responsible for implementing the segment sales strategy and achieving revenue goals for properties within region. Leads and manages all day-to-day activities related to the...

 Making sure all guest feedbacks are updated in the VIP Tracking sheet and Guest Feedback.Coordinates all VIP stay preparation.Manages All-Star production.Interacts with all guests during check-in out and during stay to improve GSS scores.Assists in identifying training needs develops formal trainin...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

We are seeking a professional and customerfocused Front Office Agent to join our team in Cairo Egypt. As the first point of contact for our guests you will play a crucial role in creating a welcoming and efficient environment ensuring a memorable stay for all visitors.Greet and register guests provi...

DescriptionJOB SUMMARYResponsible for managing and supervising all areas of the spa including its programs services hours of operation facilities and staff. Coordinates the delivery of spa services including salon skin care fitness and wellness massage program coordinating reservations reception des...