Customer Support Team Lead Jobs in Somerville, NJ

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Position SummarySomerville Public Schools strives to create an inclusive and racially affirming environment that welcomes and values the diversity of our staff and students. We foster fairness equity and inclusion to create a workplace environment where everyone is treated with respect and dignity.W...

Position SummarySomerville Public Schools strives to create an inclusive and racially affirming environment that welcomes and values the diversity of our staff and students. We foster fairness equity and inclusion to create a workplace environment where everyone is treated with respect and dignity.W...

Were quickly growing and super excited for you to join us! About TopsortAt Topsort we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech friendly products and AI. We believe in mak...

The Role:Generate:Biomedicines is seeking a visionary and execution-focused Executive Director to lead new Therapeutic Applications (TApps) and serve as a Portfolio Team Lead within our AI-enabled drug discovery engine.This role represents an evolution from the former Head of Early Discovery Biology...

The Role:Generate:Biomedicines is seeking a visionary and execution-focused Executive Director to lead new Therapeutic Applications (TApps) and serve as a Portfolio Team Lead within our AI-enabled drug discovery engine.This role represents an evolution from the former Head of Early Discovery Biology...

Site: Mass General Brigham IncorporatedMass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striv...

Site: Mass General Brigham IncorporatedMass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striv...