Customer Support Team Lead Jobs in Joplin, MO

We are growing our Survey team in Joplin MO and looking for a Team Leader to help lead whats next.This role is for someone who is already leading in some capacity - running crews guiding field work helping solve problems - and is ready to take a bigger step. Not just doing the work but helping shape...

Job Summary LJ Horizons is seeking a dependable and service-focused Customer Support Specialist to assist clients and provide a high level of support in a remote environment. This role is ideal for individuals with strong communication skills who enjoy helping clients and staying organized in a remo...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Its fun to work in a company where people truly BELIEVE in what they are doing!Were committed to bringing passion and customer focus to the business.Department: Center OperationsEntity: Team members affiliated with Joint VenturesJob RelationshipsResponsible to: Regional Operations ManagerAssignments...