Customer Success Associate Jobs in Reston, VA

OverviewWe are seeking a highly experienced leader to lead our US Federal Customer Success Unit (CSU) Cloud and AI Platforms business. This role will drive business and technical leadership across an organization of Cloud & AI Platform Cloud Solution Architects (CSAs) serving the US Federal Governme...

Responsiblities:What you will do:Achieve world-class NPS/CSAT scores retention churn and contraction mitigation renewals and expansion goals via effective and efficient territory management.Coach and teach our partners Customer Success Managers (P-CSMs) how to excel at customer success.Own and manag...

SummaryThe Customer Success Associate (CSA) is an early-career role on ClearPoints Customer Success team. CSAs own a portfolio of small and mid-market accounts end-to-end and partner with CSMs and CS Leadership on larger accounts. The CSA is the customers primary advisor for strategy execution insid...