Case Management Analyst Jobs in Coppell, TX

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Workforce Management Analyst

Lighting Staffing Agency

profile Coppell - USA

Job Summary: We are seeking a proactive Workforce Management Real Time Analyst to optimize contact center performance. This role is crucial for real-time monitoring of service levels and agent productivity acting as a primary point of contact for leadership on scheduling skilling and queue health....

13 days ago
Full Time

Workforce Management Analyst

Staffingine Llc

profile Coppell - USA

Job Title: Workforce Management Analyst Job Location: Coppell TX Job Type: Contract Job Description: Monitor and manage real-time call center performance including call volumes AHT staffing levels and service levels across all queues to ensure targets are met. Analyze intr...

13 days ago
Full Time

Transactions Specialist Ii

Jpmorganchase

profile Coppell - USA

DescriptionAre you detail oriented and enjoy a production-based environment that offers career growthAs a Transactions Specialist in Receivables Operations you will be responsible for processing daily document transactions which can include some moderately complex tasks. Each function may have multi...

30+ days ago
Full Time