Call Center Supervisor Jobs in Bethesda, MD

The Call Center Operator provides front-line operator services for the NIH CIT Emergency Call Center. This role supports general informational calls emergency call handling paging requests teleconferencing TTY support interpreter-service coordination database updates and related administrative tasks...

The Call Center Lead Operator serves as a senior operator and weekend shift lead within the NIH CIT Emergency Call Center. This role performs complex operator functions supports no-fail emergency and signal paging tasks assists with schedule and profile updates in SPOK and provides peer guidance and...

The Call Center Supervisor provides shift-level leadership and operational control for the NIH CIT Emergency Call Center. This role supervises staff helps maintain 24/7/365 coverage monitors service levels and quality supports training and coaching and ensures timely accurate handling of no-fail eme...

The Call Center Operator provides front-line weekend operator services for the NIH CIT Emergency Call Center. This role supports general informational calls emergency call handling paging requests teleconferencing TTY support interpreter-service coordination database updates and related administrati...

The Call Center Lead Operator serves as a senior operator and weekend shift lead within the NIH CIT Emergency Call Center. This role performs complex operator functions supports no-fail emergency and signal paging tasks assists with schedule and profile updates in SPOK and provides peer guidance and...

Location: Bethesda MD Call Center Operator Systems Integration Inc. (SII) is a leading provider of customer experience cloud-based services and managed IT solutions. We are seeking Call Center Operators for handling inbound and outbound calls for a government contact center in the healthcare/medical...

Location: Bethesda MD Team Lead Call Center Operators Systems Integration Inc. (SII) is a leading provider of customer experience cloud-based services and managed IT solutions. We are seeking Team Lead Call Center Operators to oversee all daily operations for a government contact center in the healt...

Location: Bethesda MD Supervisor Call Center Operations Systems Integration Inc. (SII) is a leading provider of customer experience cloudbased services and managed IT solutions. We are seeking an experienced Call Center Operations Supervisor to oversee daily performance service delivery and staff ma...

cFocus Software Inc. is seeking a Program Manager to support the National Institutes of Health (NIH) Call Center Services (CCS) program part of the NIH Center for Information Technology (CIT).The NIH Call Center serves as a critical communications hub for the NIH and operates 24 hours a day 7 days a...