Call Center Management Jobs in Towson, MD

JOB SUMMARYThe Customer Solutions Center Manager role involves leading and managing a team of customer service representatives within a contact center environment that supports digital banking treasury management general banking inquiries and the digital branch. This position is responsible for deve...

What to expectFollowing established procedures receives and answers incoming phone calls and directs them to the designated person or program via office telephone.Places long distance calls for staff and patients.Maintains chronological logs and records.Whatyoullget from usAt Sheppard Pratt you will...