Junior IT support specialist

We are looking for IT support to join our global IT team.

What You will do:

• Responsibility for IT equipment including purchasing
• Install and upgrade computer components and software
• Applying and updating required packages and server services PC laptop
• Provide support for Google workspace (G-suite)
• Manage users and access rights to company applications
• Handle on-boarding/off-boarding process for employees
• Offer technical support to company staff both on-site and for remote users and offices.
• Troubleshoot hardware and software errors by running diagnostics documenting problems and resolutions prioritizing problems and assessing impact of issues
• Manage virtual servers OS: Windows Linux
• Integration configuration and operation of several systems (such as Monday Freshdesk Slack Integromat) as well as their continuous improvement for all user groups
• Responsible for the maintenance configuration and reliable operation of computer systems network servers and virtualization

Steps of the hiring process:

• Recruitment interview.
• Test task.
• Technical interview.
• Final interview with CTO.

Requirements:

The experience You will need to successfully complete tasks:

• Location - Kyiv.
• At least 6 months experience in an IT support / Help Desk role
• Knowledge of systems and networking software hardware and networking protocols
• Basic experience with G Suite ( Gmail Calendar Docs etc.)
• Familiarity with Cloud platforms is a plus
• Experience with Integromat Zapier Monday is a plus
• Excellent time management skills with a proven ability to meet deadlines.
• Service oriented and positive person
• Strong analytical and problem-solving skills.
• Self learning abilities
• Upper-intermediate in English

Dear applicant after submitting your application you will be contacted via email.