Service Level Jobs in Watford

JD for the role: To perform the activities associate is required to be the first point of contact for all IT related issues to ensure that all incidents and requests follow processes and are logged in the ITSM tool. Have very good understanding of ITIL Processes Process knowledge of Incident/Request...

Key AccountabilitiesSpeaking to our customers over the phone who are having payment difficulties to help them get back on track with their payments. E.g. arrangement capitalisation loan forbearance payment holidays etc.Actively contacting customers via phone post or emails who are in arrears to unde...

People Systems AnalystHere at Howdens our Technology Teams work together to support develop and maintain a stable and robust IT platform that drives our business forward and helps us continue to grow as an industry leader.We are currently in the process of delivering several major projects across Te...