Product Support Team Lead Jobs in Cheltenham

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

As a Team Leader youll lead by example making sure the team have everything they need so the shift runs like clockwork! Youll make sure the team maintain high standards and that our customers are kept happy.Qualifications : As a Team Leader you willProvide customers with a heartfelt and memorable e...

Job Description SummaryAn opportunity has arisen for a Delivery Manager for the Test Systems Sustainment and Aftermarket Team in the Power Displays and Controllers Test Systems Group. As the Delivery Manager you will be responsible for the Sustainment and Aftermarket of all Test Equipment utilised i...

Job Description SummaryWe are seeking an Electronic/Electrical Hardware Engineer who thrives on making a strong personal contribution and who is motivated to help make the organisation a little better every day. You want to deliver for our customers for the business and for yourself.We have an oppo...