Technical Program Manager Ground Infra Services, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of more than 3000 satellites in low Earth orbit. Its mission is to bring fast affordable broadband to unserved and underserved communities around the world.

If you want to tackle complex multi-dimensional problems in countries where Amazon has little to no presence and deliver a solution autonomously then continue reading.

The Ground Infra Service team defines and manage the delivery of Kuiper ground infrastructure globally. We set the milepost and facilitate the collaboration and communication across the owners to deliver ground capacity through the necessary infrastructures for when the business needs it. For the service launch and planned service expansions this translates to 400 sites across 60 countries by 2030. We work backward from the need by date dictated by service launch/expansion to develop unique project plans. We work with teams across a dozen organizations including Legal Regulations BizOps Finance Network engineering Ground systems Entities Global trade Operations Supply chain Government services IT and Digital services Licensing and Security.

Not only we deliver these sites but we also own their financial health and ensure we stay on budget and support country level P&Ls profitability.

We also identify gaps in scopes impacting our deliverables and volunteer to own the problem solving as new scope for our team or until new owners are identified.

This position may require access to information technology or hardware that is subject to export control laws and regulations including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality citizenship and any other factors considered by the applicable export control regulations.

Key job responsibilities
Developing country entry strategy independently to provide ground capacity for service launch/expansion. Identifying the right priorities and driving to resolution with partner teams while keeping manager and the team informed
Traveling internationally to the region up to 25% of the time
Tracking Gateways delivery health and holding owners across a dozen teams accountable and escalating appropriately when risks arise while maintaining trust
Managing finances of each site and raising capital requisitions independently
Coordinating with legal and regulatory entities and proper licenses for each site. Identifying solutions if new mechanisms are needed and driving the changes.
Effectively navigating operational complexities in different countries many of which Amazon has no presence in with potential language and cultural barriers. Autonomously driving resolution while keeping manager informed as appropriate.
Communicating the progress and challenges within the working team and during VP level MBRs
Continuously identifying strategic and tactical improvement opportunities in our space and driving them to resolution to scale effectively



A day in the life
Checking milestone activities status
Strategizing with regional teams on gateways delivery
Writing country entry docs independently
Reporting regional progress for MBR
Thinking Big about ways to deliver infrastructure more efficiently
Analyzing cost data to identify savings opportunities and submitting capital requisitions
Partnering with BizOps to unlock their revenue targets
Developing 5 year regional ground infra roadmaps
Collaborating with engineering teams to develop tools and products that advances ground infra deployment


About the team
We are the glue that brings all components of Kuiper ground infrastructure together. We harmonize discord through constructive dialogue and focus on consistent delivery through standard processes. We operate with autonomy and prioritize life balance to ensure we always operate at our highest level.
We acknowledge the ambiguity of our space and welcome taking calculated risks. We always succeed or learn how to succeed.

- Experience in technical product or program management
- Experience in project management disciplines including scope schedule budget quality along with risk and critical path management
- Experience managing programs across cross functional teams building processes and coordinating release schedules

- Experience working directly with engineering teams

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