Technical CRM Executive

Quantum


Job Location:

London - UK

Monthly Salary: Not Disclosed
Posted on: 5 days ago
Vacancies: 1 Vacancy

Job Summary

Our Company
At Quantum we connect global brands with high-intent consumers. We turn intent into action and complexity into clarity.

Our Mission is clear to help smarter faster buying decisions. Our vision to be the worlds most used digital comparison service delivering value and simplicity to millions.

We drive growth through data-driven affiliate marketing built for performance from day one. Every campaign is measurable optimised in real time and designed to scale.

With in-house tech full-stack analytics and a compliance-first mindset we give our partners an edge. We drive confident decisions and growth in regulated and high-growth sectors. Weve helped ambitious brands grow faster smarter and globally.

The Role

Our CRM team is growing. Were looking for a Technical CRM Executive to join our affiliate marketing business in London.

This is an opportunity for someone with some experience with either Adobe campaign or SFMC as well as HTML SQL queries and JavaScript to support the team in delivering a customer-centric automated experience across email SMS and messaging channels.

In this role youll be supporting the CRM Technical Manager as well as CRM team and its wider ecosystem using tools such as SparkPost Email on Acid Adobe Salesforce Marketing Cloud SMS integrations Adobe Campaign and Rebrandly.

Youll work on the end-to-end delivery of CRM initiatives that rely on data and systems so you must have the technical aptitude and knowledge with JavaScript APIs and ideally base understanding of SQL. This includes managing incoming Jira tickets monitoring daily campaigns supporting the wider team maintaining data quality and compliance managing automations and integrations overseeing IP warm-ups and help build new HTML modules.

If youre hands-on data-driven and comfortable operating across multiple technologies with the coding skills listed wed like to hear from you.

Key responsibilities

  • Internal SME of CRM-related systems

  • Responsible for all data and compliance activities across CRM systems

  • Supporting the CRM team with troubleshooting training and complex journey builds

  • Managing new IP warm-ups

  • QA for all data-related changes and system updates

  • Monitoring all customer interactions

  • Troubleshooting automation journey and HTML rendering issues

  • Developing new HTML modules

  • Work on launching SMS and potentially WhatsApp within SFMC

  • Working cross-functionally with Analytics Product and Technology teams to deliver effective timely campaigns

  • Developing and managing campaign audiences

Preferred Skills Qualifications and Experience:

  • Either Salesforce Marketing Cloud (SFMC) or Adobe Campaign working experience

  • Strong data skills including SQL and data quality control

  • Good working knowledge of HTML for email

  • Strong working knowledge of JavaScript

  • Understanding and ideally exposure with APIs and working with JSON Objects

  • Experience managing multiple priorities and adapting to changing requirements at short notice in a fast-paced environment

  • Ability to work to tight deadlines both independently and under pressure to deliver results for stakeholders

  • Commercially minded data-literate and highly analytical with the ability to use raw data to generate insights and inform decisions

Nice to haves

  • Previous experience in iGaming or a marketplace environment

  • Strong understanding of email deliverability best practices including IP warm-up Google Postmaster SNDS and domain configuration

  • Experience working across multiple brands verticals and locales

  • Experience with SMS and WhatsApp channels

  • Experience working in a target-driven revenue-focused environment

What Youll Get

  • Private Health Care (Bupa)

  • Hybrid Working (3 days in office)

  • Travel Insurance

  • Competitive Base Salary

  • Company Bonus Scheme

  • Paid for AI Subscription (Claude / ChatGPT / Gemini)

  • Market-Leading Training Programme

  • Recognition & Reward Scheme

  • Annual Company Conference

  • Regular Happy Hours & Team Lunches

  • Free Coffee Drinks & Snacks

Whats the next step

Our hiring process ensures were recruiting the right people for the role. We ensure that people are as suitable for us as we are for them.

If you like the sound of what were all about at Quantum and want to join a team where you can make an impact please apply or contact us at

Our CompanyAt Quantum we connect global brands with high-intent consumers. We turn intent into action and complexity into clarity.Our Mission is clear to help smarter faster buying decisions. Our vision to be the worlds most used digital comparison service delivering value and simplicity to millions...