Senior Planner

Senior Planner
Location:Evesham
Contract Start Date:1 July 2026
Contract Type:Full-time Permanent 42.5hrs per week Monday to Friday

Salary: 34500.00 company benefits

Join us on our new exciting contract

Mears Group is delivering a long-term social housing repairs and maintenance partnership across the wider Midlands region.

Providing housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns rural communities and urban locations the contract includes responsive repairs planned maintenance and property services with a strong focus on customer service quality and community investment.

Due to continued growth across the contract opportunities are available for experienced Senior Planners across South Worcestershire North Gloucestershire and surrounding areas.

About the Role

Youllplay a vital role in ensuring repairs are scheduled efficiently works areallocatedto operatives and jobs are completed quickly and to a high standard. As the key link between residents operatives and colleagues you will help deliver a customer-focused responsive repairs service.

Role Responsibilities

• Lead and manage a team of administrators and planners

• Oversee KPIs andmaintainthe MCM system

• Ensure overdue tasks and performance indicators align with group standards

• Coordinate operatives and subcontractors using MCM to ensuretimely well-equipped job completion

• Achieve performance targets through efficient resource management

• Identifyand resolve operational issues in collaboration with the workstream manager

• Monitor workload trends and adjust resources to cover absences and holidays

• Allocate work to subcontractors and order materials in line with procurement policies

• Ensure effective use of IT systems including PDAs and subcontractor portals

• Provide training and support on system usage where needed

• Maintain a professional and customer-focused approach in all communications

• Uphold health and safety standards and company appearance policies

• Collaborate with all team members to deliver a high-quality service

• Support company policies and proceduresmaintainassets and cover for absent planners

• Attend meetings and training sessions asrequired

Key Criteria

• Line management experience within a planning/administrative environment

• GCSE (or equivalent) in English & Maths

• Experience working in a fast-paced pressurised environment

• Strong IT skills with the ability to use job management and scheduling systems

• Excellent time management organisational and communication skills

• A customer-first approach with the ability to handle challenging situations

• Knowledge of repairs and maintenance processes

• Experience scheduling and planning multi-trade repairs using an ICT appointing tool

Benefits:

• 25 days annual leave plus bank holidays
• Family-friendly policies including enhanced maternity/paternity leave
• life assurance
• Van & Fuel card
• Refer a friend schemes
• Generous pension scheme and sick pay
• Employee Assistance Programme
• Mears Rewards access to discounts across major retailers including supermarkets
• Excellent training and development opportunities
• Annual Mears Fun Day (previous locations include Alton Towers and Drayton Manor)
• Volunteering leave up to two days per year to support community initiatives

All our roles require candidates to have the entitlement to work within the UK Mears does not currently offer visa sponsorship.

To drive a Mears vehicle you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process we are here to support you. We will be accessible every step of the way.

At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive we are a Disability Confident employer valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this we hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.