Relocation Experience Team Assessor

Relocation Experience Team -Assessor

Location Guildford

Job type Full-Time

Hours of work Monday to Friday 8.30am 5.30pm (40 hours per week)

Contract type Permanent

Hybrid working

About K2
K2 Corporate Mobility is an independent global mobility expert providing comprehensive
services to corporate clients relocating their employees. We manage and broker services
through our global partner network and strive to be a true business partner an extension
of our clients HR function. We provide one accountable point of contact for HR teams and
assignees throughout international relocations.
Headquartered in Weybridge UK K2 serves every location worldwide via our regional hubs
located in North America Europe Scandinavia Middle East Africa Asia and Australia.
Managing a global network of over 1000 specialist approved partners worldwide K2
specialises in delivering an extraordinarily high standard of service on every assignment.
Were independent ambitious entrepreneurial diligent go-getters and we believe in
delivering only the best for our customers. What sets us apart is our people. We employ the
best and allow them to be the best they can be.

More information can be found at: .

The Role:
Main Duties and Responsibilities:

In an operational/functional capacity:
Attend HHG surveys within the UK and Europe as required
Competently assess HHG and plan moves globally
Accurately upload volumes and all relevant move details to ascent
Ensure proper administration of survey results with relevant communication to stakeholders
Liaise with Client Services and Supply Chain on all operational aspects
Attend QCs and Site Managements within the UK and Europe as required
Prepare and pre-plan work particularly client and assignee awareness pre-survey
Stakeholder awareness (internal assignee & corporate)
Commercial awareness (costings margins bid summaries credit control)
Advise assignees on Insurance Process High value items and exclusions to policy
Conduct vendors site visits / meetings
Various work on non-corporate business as and when required
Any other tasks as required by the needs of the business

Experience: Skills / Abilities & Knowledge

In an operational capacity:
Knowledge of weights and volume assessments for HHG
Knowledge of global transportation processes by any method
Knowledge of global governance relating to shipping (customs requirements)
Ability to document clearly & accurately
Experience of working with various currencies
Knowledge of electrical appliances
Customer service skills and ability to build relationships with key stakeholders.
Ability to organise and prioritise daily/weekly tasks
Attention to detail and accuracy
Ability to meet deadlines
Ability to listen understand and note information that is communicated during surveys
Adaptable to change and works well under pressure
Advanced skills in Microsoft Office (Excel Word and Outlook)
Possess a pro-active mindset
Accountability:
GDPR & ISO

Essential
Hold a valid in date driving licence that allows you to legally drive in the UK
Access to your own motorised vehicle/transport

Other Information

Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.

Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work.

Please contact the recruitment lead HR team atif you need reasonable adjustments to participate in the recruitment process.

All candidates require proof that they have the right to work in the relevant offices location. Satisfactory pre-employment checks and references will be required.

We look forward to hearing from you.