Reception Administrator

Portico are delighted to begin the search for a part-time Reception Administrator to join our small high-performing team based with a prestigious law firm close proximity to Chancery Lane station. 

This is an excellent opportunity for someone who thrives in a polished corporate environment and enjoys delivering exceptional service with a warm professional touch.

As a key member of our Front of House team you will support the administrative functions that underpin our smooth and efficient operation. Alongside your administrative responsibilities you will also assist with reception and FOH duties ensuring a seamless experience for clients visitors and colleagues.

Key Responsibilities

• Deliver a warm professional and welcoming experience to all clients visitors and colleagues
• Manage the reception area including handling calls emails visitor enquiries and booking requests
• Coordinate meeting room bookings room setups and AV requirements
• Review upcoming bookings and proactively action client or team requests
• Process and coordinate catering and hospitality arrangements
• Maintain accurate visitor records and meeting/event details
• Monitor reception and client areas to ensure they remain tidy presentable and visitor-ready
• Ensure operational checklists and records are consistently maintained
• Liaise effectively with internal departments to manage requests and last-minute changes
• Support onsite meetings and events with a collaborative one-team approach
• Handle incoming emails and enquiries promptly directing requests appropriately
• Maintain high standards of presentation organisation and attention to detail at all times

Shift pattern: 20 hours per week shifts between 9am 1pm
Salary: 16800 per annum.

Qualifications :

What Were Looking For

• Previous experience in a receptionist front-of-house host or client-facing customer service role
• Excellent customer service and interpersonal skills
• Strong organisational and multitasking abilities
• Professional verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word Excel Outlook)
• A proactive positive and team-oriented attitude
• Ability to work independently and collaboratively in a fast-paced environment
• Strong attention to detail and problem-solving skills
• Confidence handling client interactions in a professional office setting
• Additional Skills & Attributes
• Customer Service Orientation: Friendly polished and committed to delivering exceptional service
• Problem-Solving: Ability to think quickly and handle unexpected issues with ease
• Technical Proficiency: Comfortable using office equipment Microsoft Office and video conferencing tools
• Food Safety Awareness: Understanding of food safety regulations and best practices
• Multitasking: Capable of managing varied responsibilities from room setups to reception duties
• Flexibility: Willingness to adapt to changing schedules and occasional out-of-hours requirements
• Team Player: Collaborative supportive and aligned with team goals
• If youre someone who takes pride in creating a seamless client experience and enjoys being at the heart of a professional office environment wed love to hear from you.

Additional Information :

Whats in it for you

• Competitive holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour confidential helpline for employees providing counselling & information services.
• Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Remote Work :

No

Employment Type :

Full-time