Part Time Duty Worker
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Job Summary
Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol
We are looking for 1 part time Duty Worker to join the expansion of the St Mungos Bristol Accommodation Service. You will be working across dispersed semi-independent accommodation in Bristol. Our residents are male and female living in shared and self-contained properties.
Our accommodation service provides accommodation and housing related support to people who may have complex needs including multiple challenges such as physical and mental health issues substance use and a history of trauma. We are dedicated to providing a safe high quality and inclusive service to people while they are living in supported accommodation and a positive move-on into independent housing.
You will join a dynamic team taking part in the renewal of the service helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.
What youll be doing as a Duty Worker
In the rewarding role of Duty Worker youll gain valuable experience working alongside a dedicated team to deliver a safe inclusive and high-quality service to residents. Youll be the first point of contact for contractors and landlords and will be responsible for coordinating the Health and Safety across different properties. Your responsibilities will include:
- Supporting the day-to-day running of the projects.
- Maintaining communal and office spaces.
- Coordinating health & safety checks and admin tasks.
- Providing person-centred support to residents.
Working hours
- You will work on-site part time for 3 days per week (22.5 hours per week).
- In this role you will be required to travel across multiple properties across Bristol each day to provide the relevant duty support on site when its needed.
About You
This is a brilliant opportunity if youre looking to grow your career in the sector many of our current managers began as Duty Workers so why not take that first step
Wed love to hear from you if you bring:
- Great communication skills and some experience providing a service to others - whether in retail hospitality care or community work youll be able to engage with people in a busy environment.
- Empathy and understanding of the challenges faced by people experiencing homelessness.
- A genuine interest in supporting vulnerable people to make positive changes in their lives.
- Solid organisational skills with basic IT and admin capability.
- A proactive attitude and a willingness to learn and grow.
- This role will involve travelling between multiple locations during each day so being able to arrange your own transport for this to bedone efficiently is essential.
We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness mental health struggles addiction abuse exploitation time in care or the justice system) to build rapport and support clients within a recovery focused approach.
How to apply
To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.
When youre ready to apply click the Apply Now Button to start your online application form.
Closing date: 10 am on 22 June 2026
Interview and assessments on: 1-2 July 2026
St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.
What We Offer
We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under-represented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritisedwe are happier healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience:
- A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
- Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
- A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
- Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
- In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.
Want to find out more Click here to visit our Equity Diversity & Inclusion page.
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.
These include:
- Agile working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 28 days annual leave rising to 31 after five years service.
- Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
- Financial wellbeing platform offering loans advances and saving options.
- Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
- Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
- Cycle to Work scheme and interest free season ticket loans.
- Discount vouchers including gym retail food & drink travel electricals and more.
Want to find out more Want to find out moreClick here to visit our Work For Us page.
At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.
These include:
- Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
- Steps into Management programme to support colleague progression.
- Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Documents
About Company
St Mungo's is a leading UK homelessness charity supporting over 3,150 people every night. Help us end homelessness and rebuild lives.
