Operations Analyst

About NextStep

NextStep connects top consulting talent with high-potential opportunities through smart AI-powered matching. We partner with ambitious companies across sectors to place experienced professionals in roles where they can have a real impact. On behalf of a client in our partner network we are currently looking for an Operations Analyst to join their team.

About the Company

Our client is a fast-growing direct-to-consumer brand operating across the UK and Europe backed by a 18m Series B. The business is investing in its operational infrastructure to support rapid SKU expansion and international fulfilment. The Head of Operations is building a small analytically strong team to track and improve performance.

The Role

As Operations Analyst you will work across supply chain logistics and fulfilment identifying inefficiencies and translating data into action. You will report to the Head of Operations and work closely with commercial and product teams.

What Youll Do

• Analyse operational performance data across fulfilment inventory and supplier delivery to identify bottlenecks and improvement opportunities.
• Build and maintain dashboards that give the ops team clear visibility of KPIs on a daily and weekly basis.
• Support process mapping exercises documenting the current state and identifying areas for standardisation or automation.
• Coordinate with 3PL partners to investigate service failures and track resolution.
• Assist with ad hoc projects including new market launches and system migrations.

What Were Looking For

• 13 years of experience in operations supply chain consulting or a business analyst role.
• Strong Excel or Google Sheets skills; BI tools such as Looker or Tableau are a plus.
• Process-oriented mindset with good attention to detail.
• Genuine interest in operations and how businesses scale.

Compensation & Benefits

• Base salary ofdepending on experience.
• Annual performance bonus.
• 25 days holiday and hybrid working from London.
• Pension contribution.

How to Apply

To be considered for this role please create your profile at . Once your profile is complete our matching system will evaluate your background against the role criteria and match you with the company if its a strong fit. No cover letter required.

This role is listed by NextStep on behalf of our client. All applications are handled with confidentiality.