Maintenance Manager
Job Summary
Waldorf Astoria London - Admiralty Arch is seeking aMaintenance Managerto join the pre-opening team for this highly anticipated new luxury hotel opening later this year.
This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace Waldorf Astoria London Admiralty Arch will feature 100 elegant rooms and suites and 17500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the worlds most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa state-of-the-art fitness facilities and a collection of grand event spaces including a ballroom for up to 320 guests.
Waldorf Astoria Hotels & Resorts is Hiltons flagship luxury brand known for its timeless elegance iconic properties and sincerely elevated service that delivers bespoke once-in-a-lifetime experiences in the worlds most sought-after destinations.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026
Proudly voted by our Team Members
A World of Rewards
Complimentary nourishing meals provided while on duty
Exceptional development programmes designed to support and accelerate your growth at every stage
Opportunities to make a meaningful impact through our industryleading Corporate Responsibility initiatives
Team Member Travel Programme offering exclusive discounted stays and 50% off food & beverage
High street savings through Perks at Work
28 days holiday including bank holidays rising to 33 days with length of service
We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience consistently upholding the worldclass service standards recognised by Forbes.
What will I be doing
AsaMaintenance Manager you will play a pivotal role in safeguarding the hotels physical infrastructure ensuring all engineering maintenance and safety functions operate seamlessly in support of an exceptional Guest and Member experience.
In this leadership role you will oversee daytoday engineering operations preventative maintenance emergency preparedness and capital projects while upholding the highest standards of safety efficiency and discretion. Your responsibilities will include performing the following to the highest professional standards:
Assume overall responsibility for maintenance and engineering operations throughout the hotel
Conduct comprehensive daily inspections to ensure the integrity safety and presentation of all facilities
Perform lift emergency release procedures and respond swiftly to technical incidents as required
Diagnose maintain and repair mechanical electrical and building systems to ensure uninterrupted hotel operations
Build and maintain strong professional relationships with internal stakeholders and external contractors
Ensure all fixtures fittings and plant equipment are maintained in safe working condition taking immediate corrective action when risks are identified
Develop implement and lead comprehensive emergency preparedness and response programmes
Design and manage energyefficiency and conservation initiatives to optimise sustainability and control operational costs
Coordinate renovation and capital projects including tendering defining scope and costs and overseeing contractors to ensure quality timely and costeffective delivery
Execute special projects and additional responsibilities as assigned by senior management
Act as a guardian of hotel health and safety standards ensuring full legislative and brand compliance
Ensure monthly safety inspections are conducted and that team members receive appropriate training
What are we looking for
AMaintenance Managerwithin Hilton brands demonstrates technical expertise calm authority and an uncompromising commitment to safety and service excellence. To succeed in this role you will bring the following attributes skills and experience:
Advanced knowledge of building engineering systems and facilities management
A positive proactive and solutionfocused approach
Clear and professional communication skills
A strong commitment to delivering a seamless and safe guest experience
Impeccable grooming and professional presentation aligned with luxury brand standards
Flexibility to adapt to evolving operational demands and emergency situations
Ability to perform effectively under pressure
Confidence working independently while exercising sound judgement
Previous experience in a supervisory or management engineering role
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid certification
Vocational qualification or formal training in Engineering Facilities Management or a related discipline
EVERY JOB MAKES THE STAY
At Hilton It Matters Where You Stay but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why atHiltonEvery Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company.
EOE/AA/Disabled/Veterans
Required Experience:
Manager
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.