L&D Trainer Capability

Summary

Salary: Competitve Salary & Benefits
Grade: 3B
Reporting Line: Learning & Development Manager
Contact Type: 9 Months Fixed Term Contract
Location: London
Closing Date: 29th May 2026

What to expect

As a Learning & Devevelopment Trainer - Capability you will join us on our journey and undertake a valuable role reporting to the Learning & Development Manager.

The Learning & Development Partner Trainer is responsible for the design coordination and delivery of highquality engaging learning interventions that support the organisations Performance Talent and Development agenda. The role plays a critical part in equipping colleagues with the skills knowledge and behaviours needed to support organisational performance cultural alignment and transformation.

As a learning practitioner the L&D Partner Trainer leads the facilitation of enterprisewide development programmes workshops and learning solutions ensuring they are practical inclusive and aligned to business priorities. This role brings learning to life by creating impactful training experiences that drive capability building and sustained behaviour change.

Acting as a trusted partner to the business the L&D Partner Trainer provides guidance and insight on learning and development solutions coaching colleagues and leaders to embed performance and development practices effectively. Working closely with People colleagues and functional leadership teams the role ensures stakeholders are fully engaged confident and supported to maximise the value of performance talent and development initiatives helping to build futureready capability across Post Office.

What we can do for you

Now more than ever we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure
• Up to 10% individual performance based incentive scheme
• Access to Benenden Healthcare
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity Diversity and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach truly making Post Office Everybodys Business. As an equal opportunity employer we value and celebrate the differences among our people ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What youll need to succeed

Qualifications

• Degree or equivalent experience in HR L&D Psychology or related field
• Relevant professional accreditation (e.g. CIPD coaching psychometrics development tools)

Experience

• Strong experience in designing and delivering performance talent and development initiatives in a large complex organisation
• Confident working with providing guidance and influencing senior stakeholders and executives on performance talent and development initiatives
• Skilled in assessing and advance performance talent and development initiatives based on feedback and external analysis
• Experience working with external learning partners internal and external system partners coaches or leadership development providers
• Able to evaluate performance talent and development outcomes and translate insights into action
• Ability to handle sensitive data and information confidentially and discreetly
• Strong presentation and delivery skills
• Excellent written and oral communication skills

Skills & Capabilities

• Project and Programme Management Organised and reliable in managing cyclical activities across multiple initiatives
• Stakeholder Engagement Builds trust and credibility with senior leaders and colleagues
• Facilitation & Coaching Skills Confident leading senior sessions and enabling reflective engaging learning
• Insight-Driven Uses data feedback and succession insight to inform design and prioritisation
• Cultural Credibility Role models values and behaviours and inspires confidence in others
• Collaborative Works well across teams functions and external providers to achieve impact
• Leadership Development Expertise Understands how to build strategic behavioural and inclusive leadership capability

About us

At Post Office Ltd were proud to be at the heart of communities across the UK upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day from parcels and banking to identity and government services. While we continue to evolve with digital innovation our commitment to personal face-to-face service remains core to who we are.

Our journey is one of reflection growth and meaningful change. Were looking for people who think differently. Those with resilience purpose and a deep sense of responsibility to our postmasters partners and the communities they serve.

If youre driven by the chance to make a real impact and help shape a future built on progress and integrity wed love to hear from you. For more details visit

Application Guidance

Our commitment to embracing diversity extends beyond just words. While weve outlined key skills above we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description please contact

Were thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately were unable to provide individual feedback on all submissions.